Monday June 16, 2008 Did we train them to be SGR Fanatics? Sure hope so...
Two weeks ago, my Solaris RPE CritSit colleague, PeterB and I, spent a week in San Diego teaching another 18 Sun employees about Sun Global Resolution aka SGR.During two sessions of 2 days each, we focused on Situation Appraisal and Problem Analysis, the two processes that would be most useful to them as Sun employees. We can only hope that they saw the value of SGR at the end of their two days of training and that they use it as one of their tools for working through the complex issues they may come across here at Sun.
I also hope that they end up being SGR Fanatics because we've lost so many good SGR evangelists at Sun to the point of only having one Program Manager worldwide in the SGR Program office. IMHO, the more folks at Sun who are trained in SGR and who use it actively, the better our chances of not having such valuable troubleshooting processess "wither and die on the vine".
So without further adieu, thanks to the following folks who gave PeterB and I two days of their time to learn about SGR (last names have been excluded to protect the innocent!):
Vijay
Mary
Daniel
Justin
Ben
Bill
Asim
Ken
Grant
Chris
Jake
Kelly
Mike
Karl
Ron
MF
David
Cornelia
( Jun 16 2008, 11:02:26 AM PDT ) Permalink