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It's ALIVE.......

If you read my last post, you could probably tell that I was this close to either letting my pup Rosalynn use my new IPhone as a chew toy or throwing it in the swimming pool.

Today, I went over to the Stoneridge Mall Apple store over in Pleasanton for a couple of their free IPhone workshops. For the first one, there were just two of us and both of us were sbcglobal email users...the stars must have been lined up for that one. We both went through the steps of setting up our sbcglobal email accounts with our Mac instructor (Anny). She got hers up and running, no problems and went on her merry way. I of course kept seeing the same problems over and over again...multiple copies of emails (at the time I had 18 emails in the INBOX but the phone said I had over 100!), unable to send emails, password problems associated with both the incoming and outgoing mail servers and of course, my favorite problem, being unable to access my account online while it was set up on the iphone.

Anny kept at it and voila, after changing some settings on my sbcglobal account online regarding spam, finding the right combination of incoming & outgoing mail settings and a hard reset of the IPhone for good measure, all is working and right in the world now.

So, for the benefit of any sbcglobal users out there who may have IPhones and are having trouble, try this. It worked for me, it may work for you. I can send emails, I can receive emails via the mail feature on the IPhone (I can't see my folders from the account but I'd rather be able to send & receive emails than worry about seeing folders!!!)

1) On your sbcglobal account online via your desktop/laptop, from your mail page, click on "Options"
2) Then click on "POP Access and Forwarding"
3) On the next page, make sure that you check "Web and POP Access"
4) Then check "I don't want to receive any messages that SpamGuard thinks are spam"
5) On your IPhone, use the following settings:
Incoming Mail Server pop.sbcglobal.yahoo.com (I was told by AT&T to use pop.att.yahoo.com)
Outgoing Mail Server stmp.sbcglobal.yahoo.com (again, I was told to use pop.att.yahoo.com)
Make sure you enter your username and password for both server settings, even though the outgoing one says "optional"
Once the account is verified, then go to ADVANCED and set Incoming SSL to "ON" and Outgoing SSL to "Off"

This, and I say this in the nicest possible way, lowly retail clerk was able to do for me what at least 10 Apple technicians couldn't (and probably about the same number of AT&T technicians). I made a point to track down Anny's manager and tell her that she had solved my problem. Cross your fingers that everything stays good in the world!

Three CHEERS to ANNY! THANKS AGAIN for your help!! I'm rethinking having to throw the phone into the pool or letting Rosalynn chew on it.

( Aug 22 2007, 05:25:44 PM PDT ) Permalink