Tuesday Jul 07, 2009

 

This week I am on Holiday at the sea shore. A place called Long Beach Island, New Jersey. I would normally not be adding to my blog but my family suggested I do so. There was much discussion on this topic by family and friends this week.


It seems to be human nature to lose or misplace our personal items. Was talking to Vikie the manager of a L.A.'s Restaurant in Manahawkin, NJ.  She indicated that there is no shortage of items left behind at this establishment. Credit cards, drivers licenses, cell phones, coats, hats, cameras, and even a US Passport. LA's is a stopping point between Philadelphia and the New Jersey Shore on Route 72.


This is also the case at a place far from the New Jersey Sea Shore called the Half Mile Ranch  in Lake Luzerne, New York.  The owner Mark can point out the collection of no less then ten shirts and coats left behind at his establishment.  That's not all he has to show.  He has a rack set aside just for glasses and sun glasses.   It amazes him how many people will leave their cell phone and never call it or come back for it.   As far as the clothing he will collect it up for six months or more.   If it goes unclaimed he makes sure they are put to good use by sending them to an organization that distributes them to the less fortunate in the community.  As far as L.A's Restaurant in Manahawkin they tag the items and hold them for a year.   If unclaimed at that point they are given away.

So what's my tip today?  It happens to be two fold.

 

  • It you have an item of value make sure it's labeled with your name. your phone number or email address. Some people will use one of those return address labels they get in the US Mail.  This process is good for glasses, cameras, and cell phones as well.  It also works for cell phone chargers and laptop computer chargers left behind when traveling.  Many hotels and motels have an entire box devoted to chargers left by their guests.  Most hotels will attempt to return them if marked with contact information.

Mr. Thomas Jones, Jr.
226 Any Street
Home Town, Your State 12345
USA

 

  • The second suggestion is to make sure your smart phones, PDA's, Blackberrys, Treo's, etc are password protected if they contain sensitive corporate or personal information. Information such is username password combinations, credit card numbers, or corporate email.   Your employer has entrusted you with access to "organization only" information.  Please keep it that way.  Some organizations require your smart device to be password protected if setup to receive corporate email and calendar services.  So my advise to you today is lock them down.  Turn on the safeguards that come with the device and set a "strong" password.

 

Hope this was helpful and entertaining.    Enjoy your Summer!

-- Frank




Thursday Jun 18, 2009


Common Definitions

Let us look at Disaster Recovery (DR) and Business Continuity Planning (BCP).  

 

Disaster Recovery is the process, policies and procedures of restoring operations critical to the resumption of business, including regaining access to data, records, hardware, software, and  communications (incoming, outgoing). 

 

Business Continuity Planning (BCP) is an interdisciplinary concept used to create and validate a practiced logistical plan for how an organization. 


Two other terns that seem to turn up when discussing  Disaster Recovery are the Recovery Time Objective (RTO) and Recovery Point Objective (RPO). 



Recovery Time Objective (RTO) is the duration of time and a service level within which a business process must be restored after a disaster (or disruption) in order to avoid unacceptable consequences associated with a break in business continuity . The business continuity timeline usually runs parallel with an incident management timeline and may start at the same, or different, points. 


Recovery Point Objective  (RPO) describes the acceptable amount of data loss measured in time. The RPO is the point in time to which you must recover data as defined by your organization. This is generally a definition of what an organization determines is an "acceptable loss " in a disaster situation. If the RPO of a company is 2 hours and the time it takes to get the data back into production is 5 hours, the RPO is still 2 hours. Based on this RPO the data must be restored to within 2 hours of the disaster.   The definitions for the above terms have been provided by Wikipediai

Introduction


At several recent meetings the topic of disaster recovery has come up.  In one case it was a meeting dedicated to detailing an organization's current plans and procedures.  Another meeting to explore different alternatives that an organization may consider.  This is the basis for this document.

Let us first define a few key terms as they relate to our topic so we are all on the same page.  They have been detailed on the left border of this page for your reference.

What essential questions do you need to ask when your customer wants to talk about disaster recovery? It may be as simple as guidance with a disaster recovery plan to the more intense task of implementation of a DR site.  This is no definitive list.  It seems that the answer to each question can lead to three more questions.

As can be imagined most IT staff don't want to openly discuss this topic if they haven't planned for it. If they have planned and have tested they freely discuss and complain about the process. But they have a "tested" process. Here are a list of questions I collected in preparation for a discussion with one of our larger customers.


Questions to Ask


  1. Do you have a business continuity plan?
  2. Do you have a technology DR plan today?
  3. What kind of disaster is being anticipated that would require a recovery?
  4. Does the organization have the ability to financially support a technology DR plan in their budget?
  5. Are regular backups of data preformed at least daily?
  6. Are regular backups of the applications and operating environment preformed at least daily?
  7. Backups kept off-site?
  8. Are at lease three versions being retained?
  9. What backup technology is employed?
  10. Has a complete local recovery of key services been tested?
  11. Where is  the DR site?  Planned site?
  12. What is the distance between the two locations?
  13. What are the critical applications and services which would require DR? 
  14. What is the expected recovery time, the "Recovery Time Objective" for specific services?
  15. What is an acceptable amount of data loss, the "Recovery Point Objective" for specific services?
  16. What percentage of the application usage needs to be supported by the DR site? 
  17. What is the size of the disk storage that needs to be replicated?
  18. What percentage of the data changes daily? 
  19. How often will the data need to be replicated?
  20. How far out of date can the data be?  4 hours?, 8 hours? 24 hours?
  21. How is the DR site funded?
  22. Could the DR site be a co-location facility? 
  23. What type of access do you have to the DR site?
  24. How do you get essential staff to the DR facility and sustain/support them while working there.
  25. Will the DR facility allow access to your essential staff members?  How is access determined/limited?
  26. Can the existing networking and security infrastructure support the switchover or failover to a DR site?
  27. Can the existing client devices support the switchover or failover to a DR site?
  28. Do written procedures for computer operation exist to bring up the DR site?


The Basic Components of a Disaster Recovery Plan


  1. Define what is an acceptable loss both in terms of services provided as well as financially. Then look at the potential costs to fund the development and implementation of a plan.
  2. Everything needs to be backed up .How much of your electronic information is not being backed up and why?
  3. Organize the services and information by how critical it is to the organization.  Determine their priority. Determine how long the organization can live without them? 
  4. Protect against disasters. Most people think of natural disasters when creating a disaster recovery plan. There are nine other types of disasters .  Protect against all of them. 
  5. Document what you have done. Put it in writing.  Have it reviewed by whomever you can get to read it. Ensures that the documentation is available during and after a disaster.  Review it frequently.
  6. Repeatedly test you plan.  Most DR plans are not successful because they have not been tested. Start with a table top exercise.   Think about that. Testing the plan without leaving your office.


Summary


The main components of a DR plan are rooted with people, process, procedure, politics, and last of all technology. I have included several pointers for more information related to this topi

I would like to thank my peers for their input and review if this document.  

 

 


 

-- Frank


Wednesday Jun 03, 2009

Was recently at one of my customers.  My typical customer requires  that  I  have a badge or should be escorted while visiting their facility.  In this case I was issued a "visitor badge" which was nothing more than a small sticker with their logo, my name, and the current date.   It also stated I must be "escorted" at all times.

This particular day I was joined by 3 co-workers.  We left the customers office for a brief lunch.  On our return we were waiting in the elevator lobby for our escort to take us to his office.  While standing there we were "offered" access to the office area several times by employees entering or exiting for lunch.  They stood their politely holding the door us.  Our "visitor badge" was in plain sight.  We politely refused the offer knowing the rules.

On the way out I felt funny since I was not being escorted out.   I opened the door and there was an employee approaching the door.  He flashed his badge at me and passed me as I was exiting.  Hopefully their employee educational program covers data security policies better then their visitor policies.

-- Frank




Tuesday Jun 02, 2009

A Sunday wedding at a public pavilion in the town park. Another two restaurants closed and are up for sale.  In front of a church a sign that read "Free Lunch Saturday" was still displayed.  Many motor homes and boats for sale too along the way. Was upstate this past weekend. Took a ride.  Hesitant due to gas increasing in price again, but went anyway.  Great day for a ride. Motorcycles are starting to arrive for Americade.   Elvis Convention and the Tow Truck Show are just winding down.  

Elvis Photo

A quick stop at a motorcycle show.  A stop to take in the beauty of a lake.  A very nice couple offers me the 2 hour balance of their parking meter. Thanked them, but passed since I was only passing through. 


-- Frank



Friday May 01, 2009


Had an opportunity to participate in a conference on IT Greening sponsored by the NYS Forum and NYSERDA.   The primary focus was the sharing of energy saving best practices as they relate to IT.  I had the pleasure to attend a session delivered  by Brian Day, Senior Program Manager in Sun's Global Lab & Datacenter Design Services organization.  He has been working on the consolidation and energy saving projects in California and Colorado.  His presentation is pointer to his presentation.

FUTURE PROOFING THE DATACENTER - Eco DC Reality,  April 30, 2009

Brian is part of a team that is documenting their best practices via the Sun Blueprints.  Here are two of them:

Energy Efficient Datacenters - The Role of Modularity in Datacenter Design

Energy Efficient Datacenters - Electrical Design


I also enjoyed hearing Dr. Steven A. Leib's  Updating an Inconvenient Truth which was an updated version of the material originally made presented by former Vice President Al Gore.  Dr. Steven A. Leibo is the District Manager Upstate NY and VT, The Climate Project. 



-- Frank


Friday Jun 20, 2008


We were challenged recently to demonstrate the capabilities of our Sun Ray 2 technology with the embedded VPN feature to several customers that required wireless networking.  So here is what was done to showcase this technology.


We had on hand a Sun Ray 270 thin client which had the latest firmware that allows configuration of the integrated VPN.  We employed the help of a LinkSys Wireless-G Access Point  model number WAP54G revision 3.1 with firmware version  V3.04, dated December 27, 2007.  The WAP was configured via the web interface to function as a "access point client" prior to connection to the Sun Ray 270.   By doing so it allows a hard wired Ethernet device to plug in and participate on a wireless network.  To put the WAP in "access point client" mode a MAC address of the remote access point is required.  The LinkSys WAP web interface has the facility to conduct a site survey to determine existing access points and allows for the selection of a remote access point.





Here are the steps taken to get connected.
  • Insure you have a Sun Ray 2 or 270 thin client with the latest firmware with VPN capabilities.
  • Get and configure a wireless access point (WAP) via another computer.
  • Verify connection to the wireless network with that computer. 
  • Connect the WAP to the Sun Ray.
  • Power on the Sun Ray
  • If previously configured to access a VPN you will be prompted for a username and a one time password generated via a secure id device.










  • Your internal login screen will be displayed.
  • If you have deployed smart cards insert it at this point.


  • If a previous session exists you will be displayed a lock screen, Enter your password.
  • The Sun Ray should come to life and your desktop through the VPN should be displayed with the applications you had previously started.



-- Frank





Wednesday May 14, 2008


A few weeks ago I had a chance to visit one of our new Sun Blade 6000 System customers,  the University at Albany which is part of the State University of New York or SUNY  System.  A little background on the University at Albany  They are an internationally recognized institution, with a mission of undergraduate and graduate education.   More than 17,000 students are enrolled in nine schools and colleges.  The University at Albany's location, in the capital of New York State, provides a rich environment for collaboration with NYS government, other educational institutions, and private industry.  University at Albany is part of the the State University of New York system which is the parent agency. The   SUNY consists of 64 campuses with 427,398 total students enrolled during the 2007 school year.

University at Albany's Sun Blade 6000 System

The newly installed Sun Blade 6000 System is located in their datacenter on the uptown campus at 1400 Washington Ave.  It is equipped with (4) AMD processor-based server modules and (2) Intel Xeon processor-based server modules with (4) open slots for future expansion.  The Sun Blade 6000 System is protected by a APC UPS which is mounted in the lower quarter of the cabinet.  The system is being used to consolidate their existing Microsoft Windows/Exchange infrastructure servers.  This project followed a major redesign of their datacenter with the placement of interconnect cabling in overhead trays  and system cabinets positioned for optimal air flow.


IMG, an Albany, NY based Sun Microsystems partner, was instrumental in the university's deployment of the Sun Blade 6000 System.


-- Frank




Thursday May 08, 2008

 

I just received a brand new Sun Ray 270 thin client.  I have been using one at home since January 2007.   I have had one on my desk since 2000 and have used them in many of the Sun Offices across the US.   The purpose of this new unit is to replace an aging Sun Ray 150 which had been used for years to show off Sun Microsystems thin client technology at various marketing events.   We also use a  Sun Ray 150 in our conference room for customer meetings and product briefings.


One of the new features of the  Sun Ray 270 is the built in VPN capabilities. It is enabled through the latest firmware release.  To deploy a remote Sun Ray used for access into Sun's internal network a CISCO 831 router with VPN access was required.  With the latest firmware the VPN client is now integrated into the Sun Ray platform.  No longer is the costly external CISCO 831 router required.

The unit arrived without the latest firmware so the hunt was on to locate the commands to apply it.   I realized my new unit was down a revision by the absence of the advanced commands such as STOP-S, STOP-M, or ALT-V.  They are the new Sun Ray Hot Keys.

 

Sun Ray 270 Hot Keys 

 STOP-S  Bring you to the configuration menu
 STOP-M  Bring you to the configuration menu
 ALT-V or Control+Pause+V  Displays the firmware version    (CoronaP2. . . . .)
 Control+Pause+C

  Clears all configuration data stored in the DTU. 


I was able to install the firmware via the /opt/SUNWut/lib/utload command.  The Sun Ray Server must be running version 4.0 or greater.  Once the latest firmware was installed the advanced STOP-S keys now work.  I checked the version number of the firmware with the ALT-v keys.  It included the string VPN in the version number so I must have the correct firmware installed.  

Now it's on to configuring the Sun Ray 270 to be a VPN client.  First I checked to see that it would still work as a Sun Ray client before enabling the VPN.   It still worked just fine.   To start the process of VPN configuration the STOP-S keys are depressed.  A configuration menu is displayed.  The main menu consists of the following selections:

  • Servers: To set the names of the Sun Ray Servers (more then one is suggested), firmware download server, and log server. 
  • TCP/IP:  To set IP addressing
  • DNS:  To set the domain name, the name servers, and search path.
  • VPN/IPsec:  To enable the VPN client and identify a VPN gateway.  A group name, group key, username and password
  • Authentication:  To set an authentication type, HTTP or none. 
  • Security: Lets you set a password to secure the firmware configuration.
  • Status: Displays the firmware version number.
  • Advanced Settings (bandwidth, video and save configuration): Bandwidth may be limited if needed.  The "Video” feature allows you to force a screen blank if the screenlock isn't doing it properly. You can  store all the configuration in a file and retrieve it via  tftp.  This is a  way to streamline the configuration of many units  at a time.  

I configured it for my specific environment in a mater of minutes.  Inserted my smart card (Sun ID) and entered my password.   Jazz music started to play from KKJZ 88.1 FM of Long Beach, California and my email client with several unread messages appeared.  All of this information can be found in the Sun Ray Server Software Collection located on Sun's Online Documentation site http://docs.sun.com 

Don't overlook the power savings of a Sun Ray 270.  See Clay's World for a recent blog entry on power savings in a lab environment.


--Frank

 


 

 

Friday Apr 18, 2008

I have spent this past week at the California based headquarters of Sun Microsystems.  I have been collaborating with other Sun security experts on a variety of current events and new products.

My family and friends are of the impression that California is always warm and sunny.  Some places are but not always the San Francisco Bay Region. So to the title of this entry, Sunny California.  It has been very sunny but not as warm as you might have expected.  They set temperature records for being the warmest day of the year so far and this past Saturday a 60 year record was broken with it hitting near 80 degrees.  Well since last Sunday that it has been on the cool side.  In fact cooler than my home in New York.  Can't wait for Spring to come to New York./font>


-- Frank




Friday Apr 04, 2008

screen shot

One of the up and coming computer based solutions in the security space is video surveillance.  You may say to yourself "hey video surveillance isn't new".  Well it's not.  It's what is being done with the video after it leaves the camera that is new.  Commonly call CCTV or Closed Circuit Television these cameras have been analog based.  The cameras are connected to a central location via coax cable.  One cable per camera to the central location.  The cameras also require electric power to function.  Far more than 90% of the surveillance systems installed today are analog based.  Similar to the VCR technology rather tan DVR technology. Technology in this space is changing vary rapidly.


The AXIS 223M Network CameraA new breed of camera is available by nearly ten vendors which offer  IP connectivity with many other advanced features. IP being "Internet Protocol" which is commonly spoken between computers on a network.  These new cameras include low light adjusting, infrared, remote control pan and zoom.  They can be set to record only when motion is detected.   These new video cameras are even powered by the Ethernet network that they are connected to.  That translates into lower wiring costs.   Some based on a small internal PC board can store up video and send it as requested.  Some hove wireless network interfaces too.

 

When the total cost of a solution is examined analog cameras cost $2K to $3K each while a similar digitalAXIS 225FD Fixed Dome Network Camera solution would cost $1.5 to $2K per camera.  The initial purchase costs are higher then traditional CCTV cameras but the new features are extensive.


I have found that the market space is young but the players in the space are in some cases very mature.  Many have existing analog based solutions.    For more information on  Sun Microsystems Video Surveillance Solutions follow the link.

 

-- Frank

 


 

Tuesday Mar 04, 2008

 

I am just back from three days of deep technical training at the Q Center in St. Charles, Ill.    The Q Center is a first class business conference facility located just outside Chicago, Ill.   It was Sun Microsystems sponsored with classroom and hands on sessions.  The event included an evening dedicated to our partners to showcase their new products and solutions.   Some of the partners showing their newest technology included VMware, LSI Logic, IBM, HP, Brocade, and many others.

 

I attended sessions from both AMD and Intel which detailed their current processor offerings with a peek at their future road maps.   Other very good sessions included identity management deployment best practices and a virtualization hands on lab.

 

Much of the excitement at this event had to do with several recent announcements made by Sun Microsystems:

    Sun Microsystems and VMware Announce OEM Agreement

    Sun Microsystems Announces Completion of MySQL Acquisition

    Sun Announces Availability of Sun xVM Ops Center

    Sun Microsystems Announces Agreement to Acquire innotek (VirtualBox)

If you get a chance check out the VirtualBox with DSL.   It works!


-- Frank

 



 

Friday Feb 22, 2008

 

Was looking for something else on YouTube and I came across several interesting videos on virtualization.   Specificly what Sun is doing with virtualization.  This video shows how Sun Microsystems' technologies let you virtualize your datacenters.

 

 

 

Dr. James Baty, Chief Technology Officer with Sun Microsystems, discusses the challenges and approaches to addressing a virtualization strategy.

 

 

 

 

 

-- Frank

 


 

Thursday Feb 21, 2008

 

As the IT world is moving at a rapid pace toward some level of virtualization we, as solution architects, must not forget the basics that we have learned to protect our computing resources. All of the same principles still apply if we are deploying single systems or a virtualized environment with several different guest operating systems.

 

Over the past few weeks I have undertaken a "homework assignment" to become more familiar with Sun xVM Server technology. I have gotten my hands on an AMD based Sun Fire X4200 Server with two internal 73 GB disks.  Once I fired up the system I quickly noticed that the BIOS, ILOM, and hardware controller firmware levels were several revisions back from the current release.  In the case of the ILOM it lacked some of the functionally I was familiar with from a previous project.  I upgraded the BIOS, ILOM, and hardware controller firmware via the ILOM's web interface.  It was much easier than I thought it would be.   The required files were downloaded from the Sun Download Site on Sun.com.  This exercise got me thinking about security in the virtualized world.

 

Just because we would architect a solution at a "higher" level, a virtual level, we must be as vigilant as we would with a single system.  We must still be concerned with the basics.  I have noted several basic housekeeping tasks that can serve as a starting point to keep your virtualized environment a little more secure.

 

  • Secure the ILOM with an alternate unique set of user names and passwords.  Set strong passwords that include numbers, symbols, upper and lower case characters.  If deploying into a large environment integrate into the existing LDAP naming infrastructure for authorization to the ILOM.

  • Connect the ILOM to a private management network used for functions such as system administration, device management, and backup.

  • Physically secure the systems in a locked data center quality environment.

  • Secure passwords on the guest operating environments as if they are standalone systems.  Avoid using generic, default and well know account names for administration functions.

  • Use virus protection and firewalls as if they are individual systems.

  • Use caution when connecting to networks and SANS.

  • Continue to implement SAN Security.

  • Patch the base hypervisor platform and guest operating environments as needed.  This may require a controlled patch process.   Patch them as if they are individual systems or a whole sale replacement of the guest environment which include the newly applied patches.

  • Use non wire IP traffic between guest operating environments for more secure communications.
  • Deploy a separate NIC rather than sharing a NIC between guest operating environments.
  •  Implement hypervisor and guest operating environment best practices for hardening.

  • Adjust your corporate security policy as needed to accommodate virtualization technologies being deployed in your specific environments.

 

 This is an active work in progress.   Please check back for more details.


-- Frank

 



Thursday Feb 14, 2008

 

A friend of mine has pointed out that if you are using an older version of the browser Mozilla or Fire Fox you have the ability to save the page you are viewing as postscript. Then with any old text editor you can go into the postscript file and change the information as you see fit.

 

In the case of online airline check in, a security hole has been brought to my attention. Someone can display and print a boarding pass. They also can save it to a file and edit it. Changing the flight number, date and time this allows someone with a questionable background access beyond the airport security check points. Of course if an airline is using some type of scanning as part of their boarding process they should not get access to the plane.

 

-- Frank 

 


 

 

Thursday Feb 07, 2008

Just before the Super Bowl a friend of mine asked me what I would do if I were giving my computer away. My advice was to backup or save their files. They can save them to CD-ROMs or a thumb drive. I advised him to make sure that the media you copy it to is readable after you are complete. In other words verify you can read what was written. A testing of your backup.

I then suggested that he reformat his hard disk and reload the operating system. Once complete, verify that all of your personal information no longer exists on the computer disk(s).

This should prevent personal information from getting into the wrong hands. It may even prevent "Identity Theft" and the headache of cleaning up after someone has charged that large screen TV on your credit card.

It's your personal data. Don't spread it around.


-- Frank




Monday Feb 04, 2008

 

I was asked to assist someone with a "computer" problem they were having recently. As soon as I sat down in front of their personal computer I noticed their personal firewall was "disabled". I questioned why it was disabled. They replied that some application they had attempted to use did not work. So they turned it off. I asked how long had it been disabled? They indicated a few days. While fixing their original problem I updated their virus protection software with the latest files. It had been many months since their virus definitions had been updated. So "Keep Your Guard Up"!

 

-- Frank 

 


 

Wednesday Dec 27, 2006

I have been asked this question several times this past week so I will formalize my response as a Christmas Gift to you all.

Well you are now on your second or third generation digital camera. You have 3000 to 5000 photos on the hard disk of you home computer or laptop. If you are like myself you have been taking digital photos since the late 1990's. You now have a digital camera built into you phone. Sure hope all of these priceless photos are backed up someplace!

 

Verizon Wireless CDM 8945

My recommendation to you all is to go out and get some high quality write once CD-ROM media that can be found at places like CompUSA or Wal-Mart. Divide your photos into some logical grouping. I like filing by year and then by activity or event. If I don't have a specific activity or event but have several disparate photos, I just file them in a directory/folder named month_year, like Feb_06 (usually a slow month). This way I can archive an entire year at a time. So far I have not hit the maxium size of a CD-ROM in a given year.

Memorex 100 Pack Standard 120mm CD-R Discs 52X

I burn two copies. One I keep in my computer CD-ROM collection at home. The other I put in a safe place such as a bank safety deposit box or fire proof safe. Preferably someplace other than where you are keeping your first copy. I archive my photos yearly. I backup my photos on hard disk every few weeks.

Now for a great Christmas gift for that owner of that digital camera. Get them a USB thumb drive or memory card/stick to keep their most recent photos on. This will allow them to bring their most recent photos with them to show off at family gatherings and other various social events that typically take place here in the United States at this time of the year.



Happy Holidays! --Frank

Monday Dec 18, 2006


Lately a week never passes without the arrival in the US mail of one of those credit cards that has a name like "Your Name Here" or a series of numbers like 1234 123456 12345 on it.











Recently heard a story about a guy that had used his credit card in a restaurant for lunch on a Friday. On Monday morning he gets a call from his credit card company warning him that numerous unusual purchases had been over the weekend. He looks in his wallet and finds one of those fake "Your Name Here" credit cards where he would normally keep his card. It appears that when he paid for his lunch the staff returned a fake card instead of his.

So make sure you get "your" credit card back after each and every transaction.

In case you don't get your credit card back after a transaction here is a helpful pointer to the Federal Trade Commission's page on Credit, ATM and Debit Cards: What to do if They're Lost or Stolen.


-- Frank




Tuesday Nov 07, 2006

Was in lower Manhattan yesterday between customer meetings. Walking across Cedar Street to Broadway very near Wall Street. I passed a FedEX truck with the rear door open. A stack of boxes sitting on the sidewalk. All unattended. As I passed I noticed one of the boxes was clearly marked in bold lettering Iron Mountain. I got to the end of the block before thinking of getting a photo if they were still there. So I returned to get this snapshot, the boxes still unattended.

Do you think this customer entended to have their data or backup tapes out on display for all to see on Cedar Street?  Do you think they were protected in some way?


I sure hope my personal information isn't on these tapes.


-- Frank




Wednesday Nov 01, 2006

I can't make this stuff up. This is real world conversations.

Was in the office several days ago and one employee hands another some pages which had been on the printer since the weekend. The recipient states it must have been when he was connected to the VPN from home and tried to print this document. Nothing came out at home so he reprinted, this time selecting his local printer.

An employee travels to his corporate offices in New York City and is conducting business on one of the computers in this office. Since their IT staff is forward thinking the employee can login to the computers in the NYC office and use his profile as if he is back in his local office. He sets his default printer to the NYC office printer. This individual returns home. Several days later he prints some sensitive corporate information but the output did not come out of his printer. It went to the printer in NYC. You guessed it, the chase is on to find someone he trusts that can grab the output before he gets in hot water.

Also this past week I hear a story about how someone attempted to print some off color output from an adult web site on their printer from their company owned laptop. Nothing printed on his/her home HP Inkjet, but must have forgot they printed it. Several weeks later at the office, after plugging in his/her laptop, a coworker on a witch hunt is running around trying to track down who just printed some very offensive material at work.

So be careful when printing something that is not for public consumption.


-- Frank




Tuesday Oct 31, 2006

Was at a meeting last week where a number of participates had their laptops with them and used them extensively. Some were personally owned while others were owned by their employer. Not sure what the mix was.

I did not notice it until a colleague called it to my attention. All of the participants had left the room leaving their laptops unattended. This made for an easy grab by an untrustworthy individual. The meeting room was near an outside entrance. It was just off a restaurant lounge area which had a high volume of people traffic.

No wonder so many laptops and PDA's disappear each year. From a positive standpoint I feel confident that no one would find personal records of 30,000 employees, but I do know that company proprietary and confidential information was on every laptop. Could be very damaging to company direction and corporate image.

We have let our guard down! Think before you leave your laptop in public places or it may be your CNN moment. Don't be That Guy . . .

 

--Frank

 


 

 

Monday Oct 16, 2006

 

Today I had to reset my password on two of my web based accounts. Managing these all to familiar accounts has become a real chore for me. The root of the problem is that I refuse to write them down on a post-it note and my memory isn't as sharp as it once was. Like most of you I too will use several variations of the same word or words. Now these new Web 2.0 based systems have started to report back that I have used this password once before, it is too similar to the current password, or has to have more then one symbol in addition to alphanumerics.

I have also found it isn't always my failing memory that has denied me access. Each time I needed to access one of my employee health benefit accounts the password I had set at last use was not excepted and had to be reset. To my surprise my wife had been using the same account and would have the password reset each time she would need to access it. How could this be?

At home recently we had a problem with the monitor on our personal computer. As I was troubleshooting the problem I moved the monitor to find my wife's own post-it note with more then a half dozen username password combinations stuck under the monitor base. So it's not just me having problems. When confronted she commented that most of the time she couldn't find her list of passwords. So good luck to some specificly looking for them.

Extremely perplexed by the situation I turned to Google for advice and to my surprise here is what the Microsoft and Sun security experts had to say:

Microsoft's Jesper Johansson

Sun's Dr. Whitfield Diffie

Well the experts say it's ok to write them down?

-- Frank

 


 

 

This blog copyright 2009 by FrankWickham