Sun Ray Software 4 Update 3 (aka SRS4U3) Beta - FAQ


Please note that this is a living document and will be updated on a frequent basis.

What's New?

Sun Ray Software 4 Update 3 delivers following Multimedia enhancements:


What's the Required environment?

This includes the following components which intercept H.264, VC-1 and uncompressed YUV streams.  This component is delivered in the <download-dir>/srwc_2.1/Supplemental/SunMMR section of the SRWC 2.1 image.

To install and register this Multimedia Redirection Component:
SunMMR does not include any demux filter, audio decoder filter and video decoder filter for H.264 (MPEG-4) and YUV redirection.  The following components have been tested:
OR

Note that additional third party components are required only for H.264 (MPEG-4), No additional component is required for VC-1 (WMV9).

What's the Sanity Test?

After installing all the components as described above, play the sample files available in
<download-dir>/srwc_2.1/Supplemental/SunMMR/samples directory using Windows Media Player.
These clips will be played with better quality and audio/video synchronization.

What's Session Reconnection behavior?

If a Sun Ray Connector session is relaunched or hotdesked while a supported media format clip is playing, an error alter box may be displayed and user must relaunch (File->Open) the clip from Windows Media Player.

What's logged?

When multimedia enhancements are in use, as when video clips in a supported format are played, debugging messages are logged in the following files:
Following table describes sample messages that will be logged in the above files:

Message
Comments
Display :3.0 Video port Id 39 Compressed: H264
Start of H.264 compressed video stream.
Display :3.0 Video port Id 39 Compressed: VC1 Start of VC1 compressed video stream.
Display :3.0 Video port Id 39 YUV: YV12 Start of stream for XVideo.
Note that the XVideo protocol does not require
start/stop so an application may send multiple
streams without a new debug message.
Display :3.0 Video port Id 39 Compressed: H264 hotdesked
Stream has been connected to Sun Ray client.
Display :3.0 Video port Id 39 Compressed: H264 hotdesked
firmware does not support compressed video
Stream has been connected to Sun Ray client
that does not support decoding.


What are the Limitations?

In the Beta release, multimedia enhancements will not work in the following environment

What are the Known Issues and Workarounds?

The effective limit for playability is around 3 million pixels, or around 352 * 288 at 25 fps.  This is fundamental limit derived from the CPU available in Sun Ray 2 units.  It's a known issue that multimedia support does not degrade gracefully for videos above the supported sizes and framerates.