Wednesday November 10, 2004

Java Desktop System Preview Status Report

The IT Operations team has deployed the Java Desktop System Preview on about 66% of our SunRay servers world wide. It has gone amazingly smoothly. It's real tribute I think to all the people who contributed to the change acceptance and communications teams and to the developers and support people.

Our internal support (Global Resolution Center) vendor put on extra staff to handle what could have been a big peak in call volume. So far,and I know it's early, we have seen calls from less than 1% of users who have been converted. Wow!

I have been replying to the questions that come in on our internal feedback alias and they have been almost universally positive too. There are a few things that people wish were different like the version of Gnome and the calendar client. But they understand the reasons why we've done what we've done.

Our next target is to see everyone running Gnome. I want to make CDE extinct at sun, relegate it to a distant memory like Visicalc or Wordstar :-)