Tuesday November 30, 2004

How to fill up your mail box

Yesterday Jonathan sent out an all Sun email urging people to move to JDS Preview and give up CDE. He ended it with a request for people to let us know what they thought of JDS Preview and if they are not running it why not. There was an alias for people to send their responses to. Unfortunately we had a typo in the alias. The alias and word before it were run together. Even with the error a lot of people figured out how to respond and my mail box has over 170 responses so far.

The responses have mainly been things like this :- “ Love it for sure, great to show others peers and convert 'em as fast as I can. Even more fun when I have clients in for a meeting. I sit 'em down and show them a slice of what we also discussing during our meeting. We've come a long way quickly, don't stop now, full throttle....then again I'm a Sun software guy...pretty easy to please - keep giving me the products to use that I'm selling, and the results are amazing!”.

We have had a very few like this one :- “So the Common Desktop Environment (CDE) is going away? We will be forced to use something else? Why? CDE is great...if it ain't broke, don't get 100 geniuses to fix it... ” Which just proves that some people don't like change :-)

We also got a lot of good feedback that will help us improve JDS and thus accelerate acceptance. For instance I didn't know that “ in Europe the logistics tool is in an extreme ugly pink on JDS. After on hour you get a massive headache.” We'll definitely have to fix that!

It is fun responding to the feedback. I think each of them deserves a response :-) (2004-11-30 14:49:43.0) Permalink