Sunday April 17, 2005
Sunday April 17, 2005 In Phillip Wagstrom's recent blog entry he talked about helping a co-worker who had a problem with her work from home technology. One of the big challenges the iWork Soultions group faces is how to provide top quality support for people's work from home technical environments. I think the problem that Phillip fixed would have been a difficult one to fix over the phone. One solution is the Sun Ray at home. It pretty much eliminates the problem because people don't need to manage their own systems. But for people who need a fat client or in other words a laptop or PC that needs administration the solution often is to find a friend who will help. Cookies or beer definitely help.
(2005-04-17 12:12:59.0) PermalinkComments:
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