On The Margins

(Masood Mortazavi)


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20070523 Wednesday May 23, 2007

[ Business ] More CFA Examinees in Asia

Chartered Financial Analyst (CFA) designation has become a license to work in financial services anywhere in the world. Its appeal goes global with the globalization of financial services.

More people will sit for the CFA exam in Asia than in the US this year, some 52,900 as compared to 45,400, Financial Times reports this morning. CFA examinations began in 1963.  Originally for analysts, it has become popular with asset managers and traders. Only half the candidates have traditionally passed the test.  The rest "dop out during the course, which typically lasts four years.

2007-05-23 09:47:23.0 -- ; Permalink ; Trackback.

20070502 Wednesday May 02, 2007

[ Business ] Narrow Strategy

Narrow strategy understands the world in terms of conflicts and opponents.

In this narrow view of the world, relationships are rarely built. They are more often broken or leveraged against each other.

Broad strategy understands the world as communications and commerce among interdependent parties in relationships that can always be conceived to exist for mutual benefit.

In this broad view of the world, relationships are not only sought but also fostered. They are nurtured with care to be embedded in networks of value for all.

2007-05-02 22:49:14.0 -- Comments [3] ; Permalink ; Trackback.

20070501 Tuesday May 01, 2007

[ Business ] The Business of Software

After the usual foreword, Michael Cusumano opens his book, The Business of Software, by outlining the main chracteristics of that business:

In how many businesses does making one copy or one million copies of your product cost about the same? How many businesses have up to 99 percent gross profit margins for their product sales? In how many businesses do many products companies eventually become services or hybrid companies (that is, providing some customization of product features and technical services such as system integration and maintenance), whether they like it or not? In how many businesses is there frequently a ten- or twentyfold difference in productivity between your best employee and your worst one? How many businesses tolerate some 75 to 80 percent of their product-development projects routinely being late and over budget, with "best practice" considered to be 20 percent on time? How about a company where people who build products often consider themselves artists rather than scientists or engineers and have the mercurial temperament to go with it? In how many businesses are customers "locked in" to a particular vendor because of product decisions someone made a decade or two ago that can't easily be reversed?

…[G]et the strategy and the management side right, and the software business can be like having a license to print money…But get the business model wrong, and—to borrow a metapor from Frederick Brooks's The Mythical Man-Month—software companies can resemble dinosaurs futilely trying to escape the death grip of an ancient tar pit. The more you struggle—that is, the more time, money, and people you pour into product development, sales, and marketing in the hope of a turnaround—the deeper you sink and the quicker you die. In the software business, this is not only because the more people you add to a late software project, the later the project can become—a rule of thumb now described as "Brook's law" (and not always true). But the broader downward spiral can accelerate for a whole company and become self-fulfilling as present and potential customers flee from software producers unlikely to survive long enough to deliver, support, and upgrade their products.

Cusumano's summary strikes all the important chords when it comes to describing the characteristics of commercially produced software. It misses some important characteristics of open-source software communities and economic networks dependent on them.

In an open-source, community project, which (company or private) participant is the producer? Who is paying the production cost? Who is reaping the benefits?

However, when it comes to a business built on bundling of open-source software or on applying such software to solve specific problems through various kinds of software extensions and customizations, we return to the general laws described by Cusumano.

Then, there are a whole set of companies that may appear to some as software companies, say Google, but they are in fact not software companies at all even if they may produce a great deal of software.

This class of companies are indeed more like modern-day AT&Ts or Sprints. Modern day equivalents are web service (e.g. Google Search) or content (e.g. YouTube, Orkut, etc.) or Internet communications (e.g. Skype) concerns. Cusumano's description does not really apply to these companies either. These companies are not in the business of selling software but rather in the business of selling service for a fee (subscription or advertisement). They do software to the extent it helps them to render their services useful and appealing.

2007-05-01 22:28:22.0 -- ; Permalink ; Trackback.

20070426 Thursday April 26, 2007

[ Business ] Self-Expression and Leadership

Business leadership books often contrast leadership with management. While managerial skills might prove useful for certain kinds of leadership, leadership involves something else. As Warren Bennis notes, "No leader sets out to be a leader. People set out to live their lives, expressing themselves fully. When that expression is of value, they become leaders."

2007-04-26 20:52:52.0 -- ; Permalink ; Trackback.

20070410 Tuesday April 10, 2007

[ Business ] English and Business

English may be the language of business today but many know that there are no guarantees it will remain the language of business tomorrow. In fact, more business was conducted among nations (per capita) prior to World War I, when there was no uniform business language, than around the late 1990s, at the height of the .com boom and when English was the lingua franca of business. (See Robert Barro's Getting It Right: Markets and Choices in a Free Society.)

2007-04-10 22:20:19.0 -- Comments [3] ; Permalink ; Trackback.

20070210 Saturday February 10, 2007

[ Business ] Search as a Marketing Tool

People at technology firms, particularly those focused on web technologies, have used Inernet search as a marketing tool for some time. Other firms, e.g. manufacturers, service providers and consumer product companies, have done the same but their demands have given rise to a whole new industry that creates and supports search-based marketing tools. Wall Street Journal's Kevin J. Delaney reviews the state of this industry in "The New Benefits of Web-Search Queries" (Tuesday, February 6, 2007).

2007-02-10 09:48:55.0 -- ; Permalink ; Trackback.

20070204 Sunday February 04, 2007

[ Business ] E-Commerce Growth Unabated

Some analysts believe e-commerce growth will continue unabated, concluding that many profitable private companies will take their time before going public. 

2007-02-04 00:38:52.0 -- Comments [2] ; Permalink ; Trackback.

20070201 Thursday February 01, 2007

[ Business ] Business Predictions

Financial Times' mutli-media program View from the Top provides an intelligent collection of business interviews. For example, there is a recent interview with Robert A. Iger, President and CEO of Walt Disney focused on new digital platforms for content generation and distribution, including comments on "user-generated content," locally-generated content (with the Disney name) and content consumption in general.

An interesting feature of these Financial Times' interviews is the prediction delivered at the end. Here's Igor's prediction:

I predict that the internet-enabled computer media experience will be the primary media experience for our children’s generation as they grow up.

2007-02-01 16:26:30.0 -- ; Permalink ; Trackback.

20070118 Thursday January 18, 2007

[ Business ] Mobile Ads

A recent Wall Street Journal article by Amol Sharma features AdMob's system for placing ads on content directed to mobile users. (Subscription may be required to view this article.)

AdMob connects content providers and advertisers. Since advertisers cannot negotiate with individual operators or content providers for ad placements, AdMob has a market position well-suited for growth.

Under AdMob's system, as with Google's on the Internet, advertisers pay only when a user clicks on the link. Advertisers go to AdMob's Web site, fill out a form, and make a bid for a click in one of several categories, such as news, entertainment or communities. The bids for a click generally range from five cents to a dollar.

Surveys show that reception to mobile ads remains mixed even when some benefits accompany an expressed willingness to view the ads. Consumer studies completed in August of 2006 show that some 51% of mobile users do not want to receive any ads at all even if they can get free applications for their mobile devices.

2007-01-18 00:06:24.0 -- Comments [1] ; Permalink ; Trackback.

20061212 Tuesday December 12, 2006

[ Business ] Marsh's Harsh Review

Rob Marsh writes a harsh review of Paul Arden's Whatever You Think, Think the Opposite. I did read the book last week and found it had some redeeming qualities. Marsh may be expecting too much, and Arden may be delivering on something other than what Marsh seems to be expecting.

2006-12-12 15:06:38.0 -- ; Permalink ; Trackback.

20061204 Monday December 04, 2006

[ Business ] Strategy and Commerce

Where commerce takes hold, strategy finds its limits.

When an opportunity for commerce surfaces itself, a fair deal grounded in reality can always be found to work for all parties. Even if not globally optimal for any individual party, the deal may be composed to be locally optimal and it will always be better than no deal. Of course, all deals happen in a temporal scope and while some can last for long periods, no worldly deal can prove to be an eternal giving away of rights. (All deals involve giving away some rights in exchange for receiving some other rights.) History shows that commerce needs a convincing regime of peace to conclude, not the guise of forced power differentials extracted by strategy nor the shadow of costly battles filled with empty hallucinations of stratagem.

2006-12-04 12:55:16.0 -- ; Permalink ; Trackback.

20061110 Friday November 10, 2006

[ Business ] On Weblogs and Fair Disclosure

Securities and Exchange Commission Chairman Christopher Cox seems to have responded to Jonathan Schwartz's questions regarding the use of blogs for fair disclosure, Siobhan Hughes of Dow Jones Newswire reports. This is a historical dialog worth noting by those interested in how technology can effectively be used to meet various regulatory requirements.

2006-11-10 22:53:50.0 -- ; Permalink ; Trackback.

20061102 Thursday November 02, 2006

[ Business ] Red Hat, Suse, Oracle and Microsoft

So, what does Oracle's Red Hat announcement and Microsoft/Novell's Suse announcement mean to you?

Why does it seem to me that  this is all good for Sun and Solaris and not very good for the various flavors of Linux?

2006-11-02 21:30:16.0 -- ; Permalink ; Trackback.

20061101 Wednesday November 01, 2006

[ Business ] The Lessons of Flickr

Financial Times has a short story about the lessons of Flickr as a startup and "the rise of a new kind of Internet entrepreneur."

Dependence on outside funding seems to be waning, open-source tools lower "barriers to entry for aspiring web entrepreneurs," "start-ups do not need to break the bank to create an IT infrastructure," blogs and other social networks provide efficient out-bound marketing, and "the latest generation of internet entrepreneurs have plenty of exit options available."

2006-11-01 06:46:42.0 -- ; Permalink ; Trackback.

20061031 Tuesday October 31, 2006

[ Business ] Open Source -- Buy vs. Build

To use open source software within the IT operations of a business should not necessarily involve a buy vs. build (TCE) decision for every IT division of every firm.

Many companies, including Sun Microsystems Inc., now offer open source software for that very purpose, i.e. for IT operations.

Financial Times, has an article today, exploring the issue from the buy vs. build (some call it "buy vs. make") perspective, particularly for small business. "Simple-to-install combinations of open source products for the smaller business" seem to be the key to doing business with open source in that particular market segment.

We begin talking of installation patterns.

It is odd, but now, with hardware and software prices bottoming, installation, i.e. the human choices that are made to create a usable deployment, represent the highest cost of system start-up.

2006-10-31 16:15:38.0 -- Comments [1] ; Permalink ; Trackback.

20061030 Monday October 30, 2006

[ Business ] America's Best Young Entrepreneurs

Sun Microsystems Inc.'s Sumaya Kazi has been selected as one of America's Best Young Entrepreneurs by BusinessWeek for her work on an online media company she runs during her off hours outside of Sun "to spotlight and connect young minority professionals with each other and with the non-profit world": The Cultural Connect.

2006-10-30 09:37:02.0 -- Comments [2] ; Permalink ; Trackback.

20060920 Wednesday September 20, 2006

[ Business ] Haas Ranked by WSJ

It is hard not to experience a moment of pride for one's alma mater when it keeps improving in national rankings. (I took my MBA at Haas, through an amazing array of courses and seminars---three semesters of it in the evening and three semesters of it in the day programs.)

Now, The Wall Street Journal has ranked UC Berkeley's Haas Graduate School of Business as 5th in the nation. 

Strangely enough, Wharton, Harvard and Yale don't even make it to the top 5 national picks. (If you cannot reach the WSJ report, you may consult the corresponding PR release from Haas.) I think Haas has a great program and one of its best attributes is the excellent array of innovative economists who are associated with the school not to mention the fact that it is housed in one of the best universities in the U.S. This is the first time the day program in the UC Berkeley graduate school of business ranks in the national top five.

In an industry ranking, recruiters from technology, telecommunications and Internet sectors have ranked Haas as #1. The WSJ has also published the complete report. (You may want to consult this summary, which The WSJ seems to be making available for free at least until it goes into archive.)

Here is a quote from the Haas PR release on the WSJ report:

Recruiters also voted Haas the second most undervalued school (tied with Carnegie-Mellon University), and the ninth best for CEO material. They named Haas the third best school for hiring women, the fifth best school for minorities, and the fifth best for hiring graduates with strong ethical standards.

The Wall Street Journal quotes recruiters applauding Haas graduates for their creative and entrepreneurial streak...

This is the sixth annual Wall Street Journal ranking. It is based on the opinions and behaviors of 4125 recruiters. Harris Interactive conducted the recruiter survey for the Wall Street Journal. Recruiter names were provided by participating business schools.

2006-09-20 17:14:37.0 -- ; Permalink ; Trackback.

20060905 Tuesday September 05, 2006

[ Business ] Born or Bred

Are entrepreneurs born or bred?
There is a recent Guardian report that explores the topic from a journalist's point of view.

2006-09-05 22:56:53.0 -- ; Permalink ; Trackback.

20060903 Sunday September 03, 2006

[ Business ] Industry Structure and Competition

How valid is a competitive analysis based on current industry structure? Sometimes, it is not so valid.

The key issue raised by [Joseph] Schumpeter [in his book, The Theory of Economic Development] is...whether we can use current industry structures as a reliable guide to the nature of competition and industry performance in the future. The relevant consideration is the speed of structural change in the industry. If the pace of transformation is rapid, if entry quickly undermines the market power of dominant firms, if innovation speedily transforms industry structure by changing process technology, by creating new substitutes, and by shifting the basis on which firms compete, then there is little merit in using industry structure as a basis for analyzing competition and profit.


2006-09-03 23:05:59.0 -- ; Permalink ; Trackback.

[ Business ] Software and Market Share

In "software" business, when "software" is interpreted it is broad meaning, market share continues to be key to viability.

While the trick will be how to define the relevant market, it still remains true that once defined, one's share in that market can make all the difference.


A key feature of software---whether it is a movie, a book, a computer program, or a business system---is that its initial cost of creation is very high, but subsequent copies cost much less...If the fixed costs of developing the product can only be amortized over a huge sales base, firms will compete vigorously for market share.


Hence, the importance of services to a viable IT business. In true IT services, solutions must always be tailored to context. Pure copying will not do. Scale and market share remains insufficient to ensure good service revenue.

2006-09-03 22:57:02.0 -- ; Permalink ; Trackback.

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I work at Sun Microsystems. The opinions expressed here are purely my own, and neither Sun nor any other party necessarily agrees with them.

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© Masood Mortazavi
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