On The Margins

(Masood Mortazavi)


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20080827 Wednesday August 27, 2008

[ Business ] Brand Value vs. Logos

Jim Buckmaster, Craig's list CEO:

We pay zero attention to brand. We never use that word internally. We do zero advertising. We don't have a logo. We've never done a focus group. We don't care about any of that. And now we're told we have the strongest brand ever for a company our size.

What a great example, and still, isn't there a little symbol, a little logo, a little peace sign in the browser URL box?

2008-08-27 11:49:07.0 -- ; Permalink ; Trackback.

20080716 Wednesday July 16, 2008

[ Business ] A Brand

"Brand" comes from old Germanic or Norse word meaning "burn." Animals are branded, demonstrating their ownership, and a commercial brand leaves a lasting impression in a target's mind. In commerce, building a brand value creates a specific investment that cannot be portable easily. Java was separate from SunSoft. Mac brand was not taken to iPod, but the Apple brand infuses both. 

A brand is a promise of satisfaction. It is a sign, a metaphor operating as an unwritten contract between a manufacturer and a consumer, a seller and a buyer, a performer and an audience, an environment and those who inhabit it, an event and those who experience it.

The consumer, buyer, audience, inhabitant, and "experiencer" (all customers) form their own feelings about what a brand means; but they can be influenced—more than most realize—by the advertising and publicity of the manufaacturer, seller, performer, environment, or event (all producers).

Branding is the process of continuous struggle between producers and customers to define that promise and meaning. To paraphrase Karl Marx, people make their own decisions about who to be, how to live, and what to buy, but under circumstances shaped by brands' advertising, marketing, and publicity.

Matthew Healy, What is Branding? (2008)

2008-07-16 11:46:13.0 -- ; Permalink ; Trackback.

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I work at Sun Microsystems. The opinions expressed here are purely my own, and neither Sun nor any other party necessarily agrees with them.

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