Wednesday August 09, 2006

Training Partners in SGRT

I have recently returned from delivering a class to some Sun Partner engineers in South Africa. This has been in the planning stage for some time, and in the last 2 weeks of July we were able to gather the senior engineers working for Sun Partner companies in SA.

The engineers did a great job , and from the feedback forms we hand out at the end of every class, they clearly enjoyed the experience.

The emphasis was on making good troubleshooters 'Great Troubleshooters' , and with a bit of practice they should be able to achieve that.

The aim is to enable our Partner engineers to talk the same troubleshooting language as any of our Sun Engineers.

We continue to plan to train Sun Partners in good use of our Rational Troubleshooting programme. We have a little more to do in sub-Sahara Africa, and already have some plans underway to deliver some classes in Russia.

So if you want to know more about our partner troubleshooting programme. Drop me an email. Mark DOT Hayden AT SUN DOT COM . I am sure you can work out how to email me ;-)

Mark (2006-08-09 02:55:25.0) Permalink