Wednesday June 21, 2006

Welcome to more Troubleshooters
Last week I had the priveledge of co-teaching an SGRT class in Prague. This class followed on from last years Prague SGRT class, with 12 new students, hired in the last 12 months or so and working for the Solaris OP/N1 sustaining team.

The new offices are a little further out from the city, however, the public transport system was good, and we made it to the office each morning in around 20 minutes. Dan Berg talks about the opening ceremony here.

The students were a pleasure to work with, they engaged in the break outs well, and we saw some good signs of their understanding of the process. The next steps are to determine if we can run a SGRT Red Belt (Facilitator) class to install a coaching expert directly in Prague.

Next week I am in Leeds to teach some students who have learned about Troubleshooting remotely. This is something new for both myself and the students, so I am planning the teaching this week to ensure things go well.

More details after my trip to Leeds.
(2006-06-21 00:59:15.0) Permalink