AmyO's Blog

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Today

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Today

It doesn't get better than this. I was stuck in an all-day meeting on the phone - getting pretty hungry because lunchtime had come and gone - when in walked our smiling VP of Sun Global Customer Services with a New York deli-style ham sandwich. Now that's service with a smile!

That's the thing about being in service. You have to anticipate your customer's needs; you have to put yourself in their shoes (or state of hunger); and you can't always expect much in return (yup, I did forget to pay her back... oops).

Surrounding Sun's product innovation with Service innovation to solve our customer's key challenges. That's what we do in Sun services. Server, storage, and software installation, configuration and support. Helping our customers assess, architect, implement, and optimize their IT solutions, in a heterogeneous world. Managing our customer's infrastructure for them. Learning Services to help teach about how our products and services work within our customer's network infrastructures. We also offer Sun Financial Services to provide financing options for Sun products and services (maybe I can get a loan to finance my NY sandwich).

That's Sun Service... with a smile.