Arun Gupta, Miles to go ...
Arun Gupta is a technology enthusiast, a passionate runner, and a community guy who works for Sun Microsystems.
Monday January 22, 2007
I find it weird that Netflix do not have their phone number listed on website in case you want to talk with an actual human being. I finally found it here after Googling. The number is listed below for convenience:
1-888-638-3549 or 1-888-NET-FLIX, Mon-Fri, 6am - 7pm PT
This number was posted a year ago and there are lots of readers who have complained with their number not listed. I'm thinking of switching to BlockBuster Total Access because of the additional convenience to exchange in store.
Technorati: Netflix Blockbuster Movies
Posted by Arun Gupta in General | Comments[25]
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This is a personal weblog, I do not speak for my employer.
Posted by Linda K Butler on April 30, 2007 at 11:37 AM PDT #
Posted by Sarah Plaskoff on May 10, 2007 at 02:50 PM PDT #
Posted by Lee Woods on July 03, 2007 at 12:42 PM PDT #
Posted by Tracy on August 04, 2007 at 02:33 PM PDT #
its in the help center, the HELP center, just where you would probably find it.Do most websites have a conveniently posted #, NO, no they dont.
Posted by 70.105.65.102 on January 29, 2008 at 04:02 PM PST #
Netflix isn't the only company who isn't posting their number. I have found trouble with several other companies and found a site that helps with this problem. CompanyDigits.com lists phone numbers, fax numbers, and websites for most any company I've needed to find. Hope this helps someone else as they helped me.
Mark
Posted by Mark Green on May 04, 2008 at 06:33 PM PDT #
What amazes me is that I never went to the site and was charged. When I went to the site to find a number to correct this, there was no number to find *visably.*
Companies that depend only on email and website as a way to do business tend to make me think that they are up to no good.
There should always be a number and a visable street address for someone to address their concerns immediately. Not just an email.
Posted by Andrea on July 23, 2008 at 08:05 AM PDT #
netflix sucks as bad as blockbuster i mean wtf i havent seen a movie from them in over 10 days unreal ill ditch netflix just like i did blockbuster paying for nuthin bull crap oh yeh wheres my friggin creds
Posted by jesse on August 15, 2008 at 09:00 AM PDT #
i was charged by netflix even i never went to their web page!!! so horable that i couldnt even cancel that...
Posted by velyana on August 18, 2008 at 04:49 PM PDT #
big help!
thx
Posted by r roney on August 31, 2008 at 06:35 PM PDT #
I wanted to thank you for the phone number information. They charged my account for movies that were returned and I have not been able to reach them. Thanks to you giving the number, this will be taken care of.
Posted by Peggi on September 03, 2008 at 06:58 AM PDT #
Thanks for posting Netflix phone number. I attempted to suspend my account as the website gave this option to avoid canceling. I was needing to trim my budget but was billed anyway. That is when I attempted to find a phone number for Netflix. I'm sure it keeps their cost down not having a call center or even an email responce center but they have lost me as a customer. I'm sure I'm not the only one. I'm guessing that lost customers don't show up on there spread sheets.
Posted by Michael on January 11, 2009 at 03:50 PM PST #
Haven't been able to find their phone number for months. They don't list it on their website...on purpose...and when I finally got ahold of them by phone (after much research) they refused to give me back $ for months when I could not log in or get movies. Very rude customer service. Finally I just cancelled this stupid service!! Just a scam!! Thanks for the number!!
Posted by reta on February 28, 2009 at 11:39 PM PST #
I like Netflex, but and though I'd be able to get it but turns out I can't;I do hope to play the watch now DVD's although.
Thank You
dennis.thompson80@yahoo.com
Posted by dennis A Thompson on March 04, 2009 at 10:45 AM PST #
I too have looked everywhere for a telephone number for Netflix. I have been a customer for two years and suddenly I have been asked for a password which I do not have. Thanks for giving me the phone number where I can talk to somebody about what is happening.
Posted by Patricia on April 01, 2009 at 09:39 AM PDT #
i agree. very disappointing. thank you for this info
Posted by b on April 22, 2009 at 08:41 AM PDT #
Netflix has been banging my card off and on for years now. I have called them and AMX, over and over again.
It is realyy becoming a pain.
Next move is to our Attorney General.
Posted by Barton McLane on May 10, 2009 at 10:13 AM PDT #
dont remember e mail or password
Posted by angie vecchio on May 19, 2009 at 06:06 PM PDT #
Thanks for posting phone number! Just wanted to cancel. Tried it and didn't like it - nothing but trouble!
Posted by Lisa on June 29, 2009 at 07:51 AM PDT #
I have now tried both blockbuster and netflix online movie rentals. Sadly, blockbusters dvds are more scratched than netflix and even thoughs are awful.
DVDs are just bad news. I miss VHS.
Posted by Brooke Autumn on August 09, 2009 at 09:10 PM PDT #
The phone number is on the site and has been the entire time. Ive been a member for 2 years and have had absolutely no problems, aside from the USPS breaking discs in route from the site, and when that has happened I report it and have a new disc sent the next day. I receive new releases every Wednesday and Netflix has movies Blockbuster would never touch, which is why I ditched BB. You people are just fucking idiots.
Posted by 70.105.67.195 on August 09, 2009 at 09:28 PM PDT #
The phone number is on the site and has been the entire time. Ive been a member for 2 years and have had absolutely no problems, aside from the USPS breaking discs in route from the site, and when that has happened I report it and have a new disc sent the next day. I receive new releases every Wednesday and Netflix has movies Blockbuster would never touch, which is why I ditched BB. You people are just fucking idiots.
Posted by benny on August 09, 2009 at 09:30 PM PDT #
I have a fairly large TV. Flat screen 37", but in many cases I can't get the entire picture on the screen. This is especially bad because both my wife and I have hearing problems, and we need the sub-titles. We get the first line of the sub-title, but if there is a second line, it is not on the screen. I have tried everything I know to reduce the size of the picture without success. Examples: "Shogun" and more recently, "Sense and sensability."
Can you help?
Posted by Clarence Nelson on August 22, 2009 at 10:21 PM PDT #
I would like to access my act.but NO GO.
JUST BECAUSE I HAVENT USED ACT.FOR
A FEW WEEKS DID YOU THINK I DIED ?
Posted by TOM MOFFITT on September 11, 2009 at 10:25 PM PDT #
I misplaced or lost a movie and was able to contact Netflix quickly and easily. I was advised I could purchase the movie for $14.00 and if I EVER found the movie I would be reimbursed. The customer service agent was extremely helpful and friendly and I have never had any problems getting my movies quickly. I am very happy with Netflix and plan to continue to use them for a long long time!!! :--}
Posted by Nancy Castaneda on October 09, 2009 at 10:39 AM PDT #