The dot in ... --- ...
Chris Gerhard's Weblog
Thursday January 17, 2008
Opposite's in Service When I read the announcement about Sun's acquisition of MySQL on Jonathan's blog I too was drawn to the fact that for every employee of Sun Service there is an equal and opposite employee. Check out the picture:
I'm left wondering what my opposite would be like. Clearly they would not ride a bike. I hesitate to suggest asking what other characteristics they would have but no one reads this anyway.
( Jan 17 2008, 01:20:48 PM GMT ) Permalink
Wednesday September 26, 2007
If your business is rubbish your customer service need not be. And Brabantia's is not.
Our bin's lid broke. The bin is ~7 years old I have no proof of purchase (although they have not been being made for much longer then 7 years, I think) so I went to their web site to see if I could get a new one. I filled in the form telling them all this and waited for an email saying it was going to cost X and I would have to do Y to pay them.
No email but a few days later a large box containing a new lid. I notice the catch has a slightly new, more robust design.
As always a product defect handled well by the manufacturer has left me wanting to be their customer again and being prepared to say so.
( Sep 26 2007, 11:48:10 PM BST ) Permalink Trackback
Wednesday March 28, 2007
Shared shell. Very cool. If you work for Sun, or are a Sun Spectrum customer and ever want to share a login session with someone else while doing your work then check out the shared shell: http://www.sun.com/123.
For collaboration with people in Sun it is fantastic whether you are both in Sun or a customer and Sun. (I suspect that two customers could use the same thing to collaborate as well , I could see nothing in the T's & Cs that would forbid that but I am not a Lawyer). I particularly like the ability to “write” on the screen.
Tags: solaris shared-shell
( Mar 28 2007, 04:01:20 PM BST ) Permalink Trackback
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