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20090831 Monday August 31, 2009

How to get through to Citibank Dubai

Citibank have removed the option to speak to a human being when you call them.


This is a bit irritating - Citibank are otherwise quite good, with all the info I need being online or sent via email, so if I need to call them it's generally for something out of the ordinary that only a 'real' person can help with.


I can confirm, however, that shouting at the telephone and repeatedly jabbing the '*' button angrily twenty times or so seems to get you through to a person who can help.

( Aug 31 2009, 02:09:37 PM GST ) Permalink Comments [1]

Comments:

I detest Citibank. They make you jump through a dozen burning hoops on one foot, before telling you that you've phoned the wrong department and they'll transfer you if you could "please hold." GAH!

Posted by Hemlyn on August 31, 2009 at 11:40 PM GST #

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