Solaris making teaching Windows/Linux/Solaris easier in DIT
Posted at 10:06AM Oct 01, 2007 by damienf in Solaris |
Venting :)
It is amazing how little things can make you really frustrated where you'll work thru the big issues without too much trouble. Right now I'm being driven round the twist by callers looking for someone in our internal support organization. This person has the same 5 digit number but to reach them from some part of the world you need to add 70. One morning I received 10 calls. One gent from Germany rang launched into his problem, I tell politely that I think he has the wrong number, he tells no he's sure he has not and continues ! I then tell him he has and he needs to put 70. No sorry for wasting your time. So like many of the poor souls that suffer the same problem in Dublin I added a new message to my voice mail explaining that I'm not in support and if you are calling about a ticket you need to redial with 70 in front. So at least when I get in each morning I hoped I will not have to go thru 5 or 6 often long, often rude messages. Fixed ! Of course not I still get 1 or 2 each morning from &^*&^* ( this mornings best was from a Lady in Sweden ) angry I hadn't contacted her about her call ( after sitting thru my message telling her its not me ) It has also shown me that there is no country that Sun does business that is more polite or ruder. People ringing help desks are generally on a short fuse and act the same no matter where they are from and its not a good side of human nature ;) This is why I'd really like Sun to make more use of meeting.central and our REALLY COOL name finder phone book because if you look up someone and ring them it knows when to add 70. 1) Globally people are rude when they ring help desks 2) People do not listen to messages on voice mail 3) People do not care if they give out to the wrong person as long as they find some poor sod. 4) I do not want the guy who shares my numbers job :)
Posted at 10:56AM Feb 14, 2007 by damienf in General | Comments[1]
Zone & HP
Posted at 11:11AM Apr 10, 2006 by damienf in Solaris |
dtrace & dprofile
Posted at 12:00PM Dec 12, 2005 by damienf in Solaris | Comments[0]
OpenSolaris Live on My New laptop
Finally got my Ferrari 4k install with Nevada 23. ( Been using a 3200 for a long time ) It rocks, rocks I tell you. Fast, quite and with the frkit its got everything you'll ever need from an OS.
Posted at 03:30PM Sep 27, 2005 by damienf in General | Comments[0]
Sun Again.
Posted at 11:59AM Aug 03, 2005 by damienf in General | Comments[0]
Sun and U2
Posted at 10:16AM Jun 29, 2005 by damienf in General | Comments[0]
Switch Performance.
Posted at 12:04PM Jun 02, 2005 by damienf in General | Comments[0]
Solaris Express Install Workarond
Posted at 11:41AM Jun 01, 2005 by damienf in Solaris | Comments[0]
I'll never live this down
I have been given the honor of being part of Sun's 2nd "Change Agents"
poster campaign. While I greatfull for this honor ( I'll get you Darrin
if it takes years ) my choice as a "poster boy" is rather strange as I'm far
from Brad Pitt. I reckon that all the good looking folks were used
first time round.
My team mates have, showing their usual level of respect
honored me further by creating their own version of the poster
including a rather nice picture of me in China. ( Brutus I'll get
you too. )
Posted at 02:53PM May 24, 2005 by damienf in General | Comments[0]
My Intro
Posted at 09:29AM May 24, 2005 by damienf in General | Comments[0]
access woes
I had the displeasure of breaking Solaris 10 on my Acer Ferrari 3200
( not its fault tried to BFU to the latest nevada build with a Solaris
10
BFU script ) so I could not use our ip sec based remote secure access
service.
For those that like me choose to shoot themselves in the foot from time
to time I suggest you use frkit to upgrade your systems. See just how
good Solaris performs on a laptop, opensolaris.org has or will have
shortly
frkit it saves you from yourself.
This meant I needed to go looking for my DES card to use VPN, Of course
I look high and low with no joy, then I see it looking at me thru the
window of the washer !
I have learned 3 important things from this.
1) I do not like windows, nothing religious just Solaris 10
is better, punchin is much better than VPN !
2) My 4 year old daughter can reach about 4 inches higher than
I taught ( which is how the DES card ended up in the
washer )
3) The DES card worked fine after it dried out ;)
Posted at 02:27PM May 23, 2005 by damienf in General | Comments[0]