M'enfin! - David Delabassee's blog David Delabassee's blog

Dear Jeff

Dear Jeff, I am a big fan of your company. In fact, I buy all my English books on Amazon. But I do have 2 remarks. I am working in IT and in this industry we do care about the 'out-of-the-box' experience. Let me share a tip. It would be great if you could package the books in a better way. Books are relatively fragile items and shippers are creative people. I have a few concerns when I received an Amazon box where books can be seen from the outside of the box! Even worse, I don't really appreciate when you can pick books out of this box without opening this same box! By opening, I really mean without altering or damaging the so-called box! By the way, the box is this giant soft Amazon logo holder. The last remark is about the 'usually ships within 24 hours' availability tag. I think your IT system has a small bug. And it should adapted to "usually ships within 24 hours once Amazon will bother to look at your order and that can take 10 days". Again, shippers are creative people; do not assume that 'express delivery' will be close to something that is fast. Other than that Amazon is great! Sincerely, --David Tag: Amazon ( juil. 27 2005, 11:34:55 PM PDT ) Permalink Comments [2]