IT Service Management Optimization (ITSMO)
Thursday Jun 14, 2007
In my previous posting on Sun & ITIL, I overlooked the ITSMO service we've been developing - a rapid deployment, web-based approach for delivering ITIL process definitions.
In my previous posting on Sun & ITIL, I overlooked the ITSMO service we've been developing - a rapid deployment, web-based approach for delivering ITIL process definitions.