Super Support Girl Saves the Day Again
The story of a lowly support engineer's rise to global domination.

20050516 Monday May 16, 2005

Back to the SunRay Part V

I return, after two weeks away from my support desk, to my wonderful and valued customer base. I bet they have missed me. My first cases have been faulty disks and SunRay 100's, so we're off to an easy start which is a relief, I seem to have forgotten how to do everything. The call logging software here is far from perfect, which is a shame. I'm sure I could make something much better myself. And I can only remember how to do a Hello World program in Java. There's a web based version which is supposedly quicker and more stable, but my browser seems to be killed off every night by the server cleaning itself up and I wouldn't like to put all my eggs in one basket. So I stick with the slow and steady Java client. Bosses here discovered that it becomes much faster if we connect to Singapore via a router, as the database is held there. True, the queue loaded in about 3 seconds instead of 20. But then the rest of the desktop was somewhat lagged. Nevermind all in a day's work. I don't think I'd be able to do my work any quicker if it was faster to be honest, as when I suddenly had speed it was almost too fast, I couldn't think what I needed to do next and my brain ended up slowing the process down more than ever. I realised it had developed it's own methods of using the time it took to refresh or save something, by working on other documents that needed to be updated in between. When there was no lag I felt I didn't have a set pattern to follow anymore and it left me very confused. I love the human brain.

I'm back on track now though, everything's good. I feel like I have been a service to society today too; I discovered a nasty bug on Blogshares and reported it. I was able to login to someone's account and do whatever I wanted. It was quite a tough moment. I haven't been a member for long and don't really understand how it all works as I haven't taken the time to find out, so in reality when I had full access to a premium member's account I had no idea what I could do with it anyway =D Of course I have the kind of conscience that could never have abused that position, I certainly wasn't trying to hack into an account, it was just an accident. So I reported it to the user and hopefully the flaw is now being fixed. I feel all warm inside and stuff. And I got a little reward, hooray! Perhaps I'll look into Blogshares more when I have a little time. I've a feeling it could get quite addictive.

I didn't have a very nice weekend, unfortunately. I haven't felt very well so spent a lot of it in bed. Hey wait, that sounds like a great weekend! I rented out some movies and a game and had quite a fun time really. Hopefully this week should pick up and I'll find some kind of social life. I haven't mentioned my latest venture for personal development have I - I'm learning the drums. Quite a strange thing to do but it's going really well so far and I really enjoy being creative again. The lessons aren't cheap but I've bought a kit now and I don't think I'll need loads and loads as I seem to be picking it up quickly. My kit should arrive this week so I'm quite excited about making some noise. I imagine I'm ok at it due to having played the guitar for some years (badly) and being relatively good at Dance Dance Revolution. A lot of strange hobbies have developed from spending too much time in my own company... perhaps some day I'll be in a band, I'll update you on my progress so you can all go out and buy my album ;)

( May 16 2005, 12:17:00 AM GMT ) Permalink Comments [1]

Trackback URL: http://blogs.sun.com/emma/entry/back_to_the_sunray_part
Comments:

You got any idea how to get the cover off a sun ray 100 as we got one which is on the blink, keeps resetting and locking up on OSD. Want to see if it is over heating.

Posted by jpdrawneek on July 27, 2005 at 04:07 PM GMT #

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