Wednesday May 11, 2005 Kudos to Apple
I had difficulties with my PowerBook a couple weekends ago. The hard drive S.M.A.R.T. subsystem was reporting that a failure was eminent.After backing up the hard drive, I called Apple where I talked with a polite and competent technician who walked me through the troubleshooting process and arranged for my Mac to get repaired.
So I waited for the box, packed the Mac up and shipped it back to Apple's repair and services facility. It only took a day for the system to be repaired and shipped back to me.
As impressive as this is, the most impressive part is that they didn't just replaced the hard drive. They also replaced the LCD which had a small white spot on it without having to ask for this as well as other parts that apparently needed to get replaced.
I must say that I am quite pleased with this service, the technician and the whole experience.
-- Fred
( May 11 2005, 11:09:54 AM MDT ) Permalink Comments [0]
Netbeans 4.1 Released
It appears that Netbeans 4.1 was released. I have used the beta and release candidates of Netbeans 4.1 for a while now, and I am quite pleased with it. It runs on both of my development platforms (a Sun Blade 2500 workstation and my trusty PowerBook) and is a definite improvement over what Netbeans and Java Studio used to be.You can go get it at http://www.netbeans.org.
-- Fred
( May 11 2005, 11:06:28 AM MDT ) Permalink Comments [0]