tales from the trenches frontline

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Tuesday Sep 16, 2008

Welcome to the Frontline blog.  We are a team of frontline software support engineers based at Sun's main office in the UK

The aims of this blog are to:

  • provide procedures specific to the UK solutions centre
  • answer in detail common problems/issues that customers face
  • give customers a better understanding of what we do
  • inform customers how they can help us to help them
  • cover other topics we haven't thought of yet

We do not intend to duplicate documents present on SunSolve although a certain amount of overlap is inevitable

If what we're covering sounds interesting, please subscribe to the RSS feed and don't be shy to leave feedback

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