Going Public

Communicating WITH the outside world IN the outside world
     
 
A Game of Tags
Guest post by Amihai Cohen

Tag:
n.
A label assigned to identify data in memory.
v.tr.
To label, identify, or recognize with or as if with a tag.

Way back, in 1970, Alvin Toffler coined the phrase "Information Overload" in his book Future Shock. Information overload is, according to Wikipedia:
... the state of having too much information to make a decision or remain informed about a topic. This term is usually used in conjunction with various forms of computer-mediated communication such as e-mail. Large amounts of currently available information, a high rate of new information being added, contradictions in available information, ... and inefficient methods for comparing and processing different kinds of information can all contribute to this effect.

Are you overloaded?

We can try to deny it as much as we want, but we are in a state of information overload each and every day, caused by the abundance of information we have at the tips of our hands thanks to modern technology. Thankfully, the same modern technology also gives us tools to handle this overload in such a way we barely know it exists.

Some of the methods, like searching, are well known and used. Take Google, for example. They're an advertising company, not a search company, because they make their money from ads. Those ads that are being served by Google are being tailored to the web page they are in, according to keywords placed in the ads by the advertiser and their match to the words on the page. But I'm overlooking the search action itself...

And what is search other than another form of tagging? Search is actually just a tagging method that uses the words in a web page to tag it, nothing more. The fact that there is an abundance of tags to look for in each and every page is quite good for some players on the modern technology field, but you might not remember, or even won't know the specific words used in this page or the other.

Give back to the community

That's where the online community comes into play. In recent years the amount of community driven sites is soaring, and with them the amount of information you need to process. Online communities are the perfect specimen for the use of tags. Sites like de.icio.us and Flickr which are some of the most popular community-based sites practically mandate the use of tags if you want to find something you're looking for. Once you provide easy tools for the community to take part in your site, expect a boom of new content coming from other people. They're not getting paid for it (at least most of them ), so why do they do it? Fame, Free time, Wanting to give back to the community, Altruism? Probably all of the above.

The Content Makers

The fact is, you don't really need a lot of content or a lot of time to launch a new site these days. All you need is a good idea, some well-written software and a strong community to take these two and make them into a successful web site. Lets take Digg for example. The idea is as simple as it gets - a user submits a story, and other users who like the story 'digg' it. Since it's launched less than two years ago, Digg has quickly became the top news source for a lot of tech people around the world, often surpassing the traffic that's going into other popular sites like Slashdot .

Why?
  1. It's much, much simpler.
  2. It contains all sort of mechanisms to control Trolls.
  3. Lets face it, Slashdot's design isn't (or wasn't) a winning one.
  4. The impact the community has on the stories is much larger, and more visible.

Sites like Digg, del.icio.us, Flickr and thousands of other that popped up in the last couple of years are the proof that the community matters. They prove that you have to take care of you users, to let them taste some of the power, to let them be their own masters. They don't want the site to decide which photo, site or news article is best, they want to decide it for themselves. And while they do it they inadvertently use those simple mechanisms, like tags, that empower not only themselves, but the community as well. It's a win-win situation.
Posted by amihaic @ 02:23 AM PDT [ Comments [0] Trackback ]
 
 
 
 
Honey, do we need to get some extra chairs for tonight?
Is your readership growing? Your blog on "Java - the Final Frontier" is coming along great. Your friends and colleagues say they like it. You've posted comments on any Java-related blog you could find, a few in blogs about other programming langauges and IDE-related stuff, and left links back to your blog all over the place. You've even, on a late night inernet search for an open coffee shop, left a comment on that Coffee Lovers blog saying "Sumatran with cardamom rules! Check out my Java blog. Java. Ha ha. Get it?".

I hope you only had decaf after that.

How do you know if people are coming to read your blog? Most people don't leave comments even if they have aha moments. They like what you wrote but do not mention it. How do you measure readership?

The simplest way is to use a web counter. Counters give you a running total of who visited the site. The main Sun blog site shows a list of the top visited blogs. Some blog engines keep some more information. Webroller keeps a list of referrers, sites from which people came to your blog, in its "referrers" tab in the blog management interface.

Visitors are like customers. Marketing people will tell you that the best customers are customers who will recommend you to other potential customers. Research shows that one of the best way to measure customer satisfaction is by how they answer the question "will you recommend such-and-such to others?". The blogosphere equivalent is the blogroll - that list of blogs you keep on your blog site referring to other blogs. To find out who else points to your blog, try going to technorati and entering the URL for your blog. The list that comes up is the set of blogs pointing to yours. Here's an example for Going Public. Obviously I need to get more people here.


But if you really want to track where people are coming from and what they're doing, consider using one of the site analytics services that are available (for free for small amounts of traffic) . On this site, I'm using Site Meter. If you sign up to site meter, it'll ask you a few questions about your blog then show HTML code you should plug into your blog template. Once it's there, any reader who comes by gets counted. The information counted includes: referring URL (How did they get to your blog?), domain (which company / country are they from?), geographic location if identifiable, exit URL (if they clicked a URL on your site to go somewhere else, what was that?), etc.

Want to see an example? Click on the site meter icon on the right hand side of this page. Ignore the summary page and click on "referrals" or "month" on the left hand side to get the referrals for the last 20 viewers and a summary of the number of visits or hits this past month. You can see the peaks on days I sent out emails or even what the readership dropped to once I stopped sending out notifications.

The information you can get is interesting. At the time of writing this, for example, a number of people go to this page because they knew the URL (i.e. using a bookmark or clicking on it from an email) or maybe their browser just doesn't report these statistics to site meter. Two of them found it on the blogs.sun.com main page where it lists new entries. One found it by going to google and searching for "Going public steps". At least one that I can see has this blog in his Google Reader list, one has it on a "my blogs" list in bloglines, and someone found it by looking for "idiot's guide to blogging" in google. In previous posts, many referrals came from an OpenOffice.org blog post that referred to this one.

You can see some more information about geographic locations in a related entry I posted on Travel Blogs .

Eran Davidov

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Upcoming posts:
  • Stuart's guest post - Back scratching: Trackback links
  • Shai's guest post - Dealing with inflammatory bloggers and comments
  • Yael's guest post - topic undefined
  • Amichai's guest post - Folksonomy and community based sites
  • Interviews with open source developers
If you have something to say about going public and interacting in the open world, I'm still looking for volunteers.

Posted by erand @ 12:48 AM PDT [ Comments [0] Trackback ]
 
 
 
 
 
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