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pageicon Thursday May 10, 2007

Working from home - a philosophy

Recently, there was a very interesting conversation on one of our Sun internal aliases about working from home. The conversation resulted from a link to this article: http://www.networkworld.com/news/2007/011707-telecommute-career.html. The conversation initially centered on two key questions (and then, as open conversations often do, branched from there). The two key questions were: 1. Does full-time telecommuting hinder an employee's ability to get their work done? 2. Does full-time telecommuting hinder an employee's opportunities for advancement? Sun has had a work from home program for several years, and we have taken some of our learnings from that program into the larger community (see http://www.sun.com/service/openwork/). I was one of the "early adopters" who actually worked from home before the formal program was in place. From my perspective, working from home has a lot of advantages to the employee and to the company. I was somewhat surprised to see that not everyone shares my opinion. I'm not going to rehash the entire conversation, but it made me think a bit about what we do and how we do it. To answer question #1, in my experience, working from home enables me to be more effective at my job. Why? Aside from the obvious time-and-cost savings in not having to commute to an office, I actually am better able to focus when I am at home because I don't have people "dropping by to chat." Of course, depending on your job, people dropping by to chat might be a requirement. And, when you work from home, you miss those essential "hallway conversations." Yet, on the other hand, many project teams are now dispersed geopgraphically so those "hallway conversations" have become less essential than they once were. I also must admit that it is nice to be able to play music while working without having to worry about bothering my cubicle mates. In response to question #2, the answer is not so straightforward. I have been fortunate to be in a career path that has worked well as a full-time remote employee. I have had several promotions, and am now at a point where I have very few places to go unless I either go into management or change career paths. This would have been true regardless of my work-from-home status. In some career paths, it is difficult to do the job "from home." I suspect, for example, that is would be rather difficult to work with hardware if you were not physically located near the appropriate fabrication facilities. And, some management tasks might be difficult to do remotely (although my manager very effectively manages several employees that are located around the world). In general, I think the question of career progression is really left up to the individual. Whether you are in the physical office or are working from home, do your job well. Meet your goals, learn new skills, and "play well with others." If you do a good job consistently, you will be recognized for it.
Comments:

I like this concept of working from home. I am based in Bangalore and I spent 2hrs in traffic daily! I am well connected and feel its a good option to work from home atleast twice a week. But I feel not everyone within my team likes this idea. Many feel that working from home is like an informal leave. Many people still feel that showing your face in office from 9 to 6 is actually working!

Posted by Sriram on May 10, 2007 at 02:09 PM CDT #

Sriram - I do know of people who claim to be "working from home," but really are not doing real work. I also suspect (as you implied) that there are people who are in the office, but are not really working either. I guess it all goes back to "do your job well."

Posted by Janice on May 10, 2007 at 02:13 PM CDT #

If someone is not working while doing WFH, that someone will not work at office as well unless forced directly/indirectly to do so. Forcing a professional to contribute does make that professional into an unprofessional. Also, in the collaborative professional environment of 21st century forcing does seem so 20th century like! I do agree that productivity increases by manifold while WFH. In fact, for me, in a very well managed project, I never saw the faces of the co-workers, and the project was quite successful!

Posted by 192.18.43.225 on May 10, 2007 at 03:34 PM CDT #

Janice, you are the poster girl for WAH, Open Work, or whatever you want to call it. You manage to make WAH completely transparent-- there are so many IPG folks who never knew you weren't "just down the hall." Meanwhile, I'm the luddite who comes in to the office every day. I work better with a place to come to, people to see, and the like.

Posted by Sue Weber on May 22, 2007 at 12:18 AM CDT #

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