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Tuesday August 02, 2005
Solaris X86 & Development Tools Today's exercise was to get myself developer-ready for the project I am on. That means I now have Java Studio Enterprise and Sun Studio installed, both for a project I am working on. Of course, I have to get a permanent key instead of a Try & Buy, but procrastination gives me 90 days to remember.
I compiled and installed the mplayer firefox/mozilla plugin. No, that's not my project :) It runs but eventually hangs. Don't know why yet. If someone else has the mplayer plugin for X86, send a link my way. You'll save me some time I'm sure.
The NVidia driver hangs my display when the screensaver kicks in. Actually, I'm not exactly sure when it hangs since I have been out to two meetings and when I come back the screen is (permanently) dark. I think my laptop is telling me my meetings are too long. No argument. Solaris is running because I hear the "boing's" of gaim telling me folks are logging in/out. I should probably notify someone of this bug. Overall the experience is going well. No viruses :)
(2005-08-02 21:23:15.0) Permalink Comments [1]Hat's off to Bose
LIke many, I leverage instant messaging for work. I turn on audio to know when I get a message. No need to share my business bleeps and boings with my cubicle-neighbors. On go the bose noise cancelling headphones. Off they came for a meeting and an unwelcome sound hit my eardrum. Crack, right across the headband. Dangling earpiece. Damn, they are only 7 months old. Next step was to hit the Bose web site to get the phone # for the store. Howard picked up and at first gave me a 1-800 number to call. After looking me up in the store database, he called back and said "bring 'em in, we'll do an in-door exchange".
An unofficial 60mph in a 45mph zone later and I was at the Bose store.
John: Is Howard here?
Store Rep: Are you John? He's out right now. Let me get them for you.
John: Cool thanks. I can't live without these things.
Store Rep: We'll just echange the whole case. Can we keep the box to send the old pair back in?
John: Actually, I prefer you keep the box. I have a place set aside in my (laptop) bag for the carrying case. Too small for the box anyway.
That was it. No paperwork. No other questions. That is great customer service and a great experience. I'm sure I'll be a repeat customer.
