Managed Ops earns ISO27001:2005
I've always been very passionate about security and privacy, even more so when customers trust you to run IT infrastructure/data centers. Over the years we often heard (both my time at sevenspace and sun) why are you not certified with xyz certification. I also hear a lot of "well competitor-x has SAS70, when will you get it?".
My view has always been lets find a certification that makes sense for our customers for the services we are delivering. Statement of Auditing Standards (SAS70) was always one that I had difficulty looking at the relevance for our managed services. When you consider its developed and administered by the American Institute of Public Accountants and its focus is on organizations performing/providing financial transactions it really doesn't fit well with the discipline of running data center infrastructure. Its also not widely acknowledged outside of the USA where ISO and formally British Standards dominate customer requests.
What is really needed is a certification that embodies the operational processes/disciplines along with controls required to run a datacenter. Which is the reason for the post.
Sun's Managed Operations team recently earned ISO27001:2005 certification for our US operations, with plans to cover APAC and EMEA operations centers in the near future. This is fantastic news on a number of levels for our customers. I'm also very excited for the team who drove this certification, I believe Sun is one of only 50 US companies to be certified to this standard.
So congrats to the managed ops team, I'm sure this will open even more new doors for sun to deliver managed services. To learn more about managed operations check out http://www.sun.com/service/managedservices/index.jsp
We have big plans for the managed operations solution over the next 12months, this certification underlines the commitment to deliver what customers really want. I cant wait to start sharing (and showing) more...
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