Understanding the Changes We're Driving
Please see the Safe Harbor Statement at the bottom of this page.
By now you've all seen the press release we issued today, outlining a plan approved by Sun's board of directors - in which we'll be lowering cost, accelerating profitability, and as a part of both, implementing a workforce reduction of up to 5,000 employees. At the outset, I know these changes will be tough for many employees, but I'm also convinced they'll yield a more valuable company for customers, shareholders and our remaining employees, one that's leaner and more efficient.
We've also provided insight into Sun's operating income goals for 2007, and a framework for thinking about our performance beyond that point. We've also changed elements of our corporate governance - these actions are designed to make Sun a more transparent organization, and one more responsive to long-term shareholders, and simpler to understand.
I'd like to review the thought processes that led to these decisions, and provide color on our going forward market focus and R&D priorities.
Just after last quarter's earnings call, I initiated a top to bottom review of our markets, our R&D portfolio, and our overall corporate resourcing. You've already seen management and organizational changes resulting from that work, reported in the past few weeks.
At a top level, these reviews were focused on simplifying Sun - making choices to clarify our priorities, speed up our progress, and drive the transparency that gives all of you more insight into where we're headed. It's been similar actions, over the years, that have enabled us to expand gross margins and deliver top line growth. But these are all points along a path, a path we're now accelerating.
So first, I'll address Sun's market focus.
Our industry is littered with companies that try to be all things to all people. That's not Sun.
In my first 30 days as CEO, I've spent a great deal of time with leaders from among our global customers – and having just completed our most successful JavaOne conference ever, with our most strategic constituency, the Java and Solaris developer communities.
I've heard a consistent message - the internet's growing at an incredible rate - and for many of our customers, the network has become core to how they engage their markets and create competitive advantage. Those are our key customers, those that see network computing as a vital element of their strategy, those pushing the limits of scale and load, and those that see IT innovation as anything but a cost center.
As we began nearly two years ago, we will continue to simplify our coverage models, adding expertise where we can grow value and share. As you've seen in Gartner Dataquest's recent Worldwide Server report, Sun did just this, gaining share with both UltraSPARC systems and x64 systems against our leading competitor/partners. We absolutely believe we can continue to grow as we focus our field and partnering resources on the right opportunities.
We will focus on those companies, from startups to global players, that see network computing as their principal route to market, principal vehicle to differentiate, and principal competitive weapon. We expect to focus our coverage in these accounts, while streamlining our efforts to extend our coverage with the world's most attractive partner community. And to be clear, we are adding coverage and technical specialists, while continuing to reduce redundant or duplicative functions. The market isn't shrinking, nor will our field presence, channel focus or partnering efforts.
Next, I'd like to focus on our research and development priorities.
As many of you are aware, Sun has one of the strongest R&D organizations in the world - one we've sustained while our competitors have cut - leaving us with an operating system and microprocessor platform which makes our competitors begin to appear as partners. We have some demonstrable technology advantages... energy efficiency, operating systems innovation, dramatic gains in developer adoption. That's certainly the cornerstone of our recovery.
And with those assets, we serve two constituencies – developers, who create content for the network, and deployers, who purchase and operate software and hardware infrastructure in the world's datacenters. I will continue to stress that revenue for Sun is a lagging indicator of the adoption of our core developer platforms – both of which we are reinforcing with today's actions.
We will decrease some non-core R&D, and specifically duplicative or redundant infrastructure and management processes, but we are expecting to increase our focus on developers, and on investments in Java innovation, and the open source Solaris operating system. The adoption of those technologies will continue to define large revenue opportunities for us in companies like eBay, Motorola, General Motors and American Express – all of whom, by making decisions long ago to leverage Java and Solaris, have become very significant customers - in software, in systems, in storage and services.
As the world's largest free and open source company, we expect to monetize a portion of what we freely distribute through service and support contracts, along with traditional software licensing; and through volume as well as enterprise systems and storage sales. We expect the internet marketplace to grow, and we expect our core intellectual property, for developers and deployers, to give us a significant competitive advantage against those without comparable assets. Simplicity, scale, automation and security will continue to be our differentiators.
You will see in today's actions that we will be simplifying our product line, and reducing duplicative R&D – to help you interpret that, we will build all products at Sun from Java, Solaris, StorageTek and from our newly unified SPARC and x64 SunFire platforms. I'd like to briefly point to three products that represent the future of such systems innovations. The recently unveiled Niagara servers, the StorageTek Titanium archive platform; and lastly, an upcoming extension to our NAS offerings, code named Thumper.
Having anticipated today's datacenter focus on green computing, Sun began investing years ago in energy efficiency - as a result, our Niagara servers now operate at less than half to a fifth the power draw of our competition (potentially qualifying our customers for carbon credits). As I mentioned earlier, many of you saw the share gains Gartner reported for Sun last week – we believe we can continue to grow share, having recently taped out an even more energy efficient follow on to Niagara - we are adding support for Linux and BSD operating systems on our SPARC platforms, opening new markets for the same platform investment supporting Solaris, leveraging the same R&D over a broader opportunity.
Secondly, the StorageTek T10000 is the highest scale and security archive offering in the marketplace – it's leveraged by an array of customers, from governments to on-line portals, and many of the world's largest institutions. But you've all heard disaster stories from banks or media companies that have "lost their tapes," revealing what was supposed to be protected consumer information. As a part of Sun, we were able to leverage our systems innovation to add high security encryption to these systems, largely eliminating the risk of losing data. Integrating our StorageTek platforms with Sun's market leading Solaris and Java Enterprise offerings allows us to solve a spectrum of business problems our storage only competitors cannot. This innovation was a matter of linking existing technologies - and will be a focus area while we reduce other proprietary approaches. And again, StorageTek systems will be built atop SunFire servers running Solaris, while maintaining their mainframe heritage and interoperability. Leveraging the same R&D over a broader opportunity.
Finally, and arguably the best example of the alignment of Sun's systems innovation is a project we'll be announcing in late June - code name Thumper. Thumper is a SunFire server, running Solaris and its 128-bit ZFS file system, that packs 24 Terabytes of storage into a miniature package - allowing Solaris and Java applications to run directly on the storage device at breathtaking speed and price points. It's a perfect example of combining our software and hardware expertise, with an existing supply chain, to deliver a broader market, greater margins, and new customers - leveraging common IP, over a broader opportunity. We'll be announcing complete details at the end of June.
To repeat, we will be simplifying our product line, our supply chain, our development and management processes – while retaining a focus on open source innovation, horizontal scalability and security, and on service automation around our Network.com Grid. All while we continue to seamlessly interoperate with existing systems, from mainframes to Microsoft Windows.
As I stated above, we've improved gross margins over the past couple of years - we will seek to generate more value from our R&D going forward.
Finally, I'd like to leave you with a couple notes on Transparency and Business Focus
You will hear me and Sun's Chief Financial Officer, Mike Lehman, begin to make projections of our going forward business – we have an increasing confidence in the stability of that business, and as we continue to see growth in our core developer offerings, we have increasing line of sight into new markets and customer opportunities. We will reflect that clarity and transparency to the best of our ability.
Today's changes will result in a significant reduction in non-core or redundant R&D, field and corporate resourcing – with significant synergies arising from the acceleration of acquisition integrations into Sun. Again, we expect these changes to have little to no impact on customers, and instead to create more opportunities for business partners and suppliers to join with Sun in serving the global market.
We have believed for the 24 years of our existence in a singular vision – the network is the computer. That vision remains unchanged, and if anything, today's refinements to our market focus, our R&D portfolio, and to our overall business model, drive us even closer to fulfilling it.
_________________________________________________________________________
This blog contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, regarding the future results and performance of Sun Microsystems, Inc., including statements regarding Sun's growth plan, Sun's return to profitability, future growth, areas of future investment, the competitive advantage that results from Sun's intellectual property and the monetization of such intellectual property, the attributes of and benefits to be derived from future products, continued gains in market share and synergies to be derived from acquisition integrations. These forward-looking statements involve risks and uncertainties and actual results could differ materially from those predicted in any such forward-looking statements. Factors that could cause actual results to differ materially from those contained in Sun's projections and forward-looking statements include: failure to achieve expected cost savings within the expected time frames; increased competition; failure to rapidly and successfully develop and introduce new products; Sun's reliance on single-source suppliers; risks associated with Sun's ability to purchase a sufficient amount of components to meet demand; inventory risks; risks associated with Sun's international customers and operations; delays in product development or customer acceptance and implementation of new products and technologies; Sun's dependence on significant customers and specific industries; Sun's dependence on channel partners; risks associated with Sun's tape products; and failure to successfully integrate acquired companies. Please also refer to Sun's periodic reports that are filed from time to time with the Securities and Exchange Commission, including Sun's Annual Report on Form 10-K for the fiscal year ended June 30, 2005 and Sun's Quarterly Reports on Form 10-Q for the fiscal quarters ended September 25, 2005, December 25, 2005 and March 26, 2006. Sun assumes no obligation to, and does not currently intend to, update these forward-looking statements.
Return to Top.
Posted on 02:35PM May 31, 2006 | Comments[31]

























Posted by Roger Hughes on May 31, 2006 at 05:16 PM PDT #
Posted by Russ Stalters on May 31, 2006 at 05:27 PM PDT #
Posted by Boxter on May 31, 2006 at 08:36 PM PDT #
I hope you also make a try&buy competition for those like you did for the niagra machines.
While I feel sorry for the people affected, the current business environment is thriving so it shouldn't affect them for long.
Posted by Ian Holsman on June 01, 2006 at 01:20 AM PDT #
Just a couple of things:
1) More focus on international markets - Sun lost a $10million contract in New Zealand because its management in NZ were more interested in eating peanuts and bad mouthing Microsoft, than winning customer, high and low.
2) More focus on the small to medium business is required; all very nice to focus on the GM's and GE's of the world, but the fastest growing segment of the market is small to mendium size business - bolster the sales team with a good consultancy wing equal to that of IBM Global services, which can not only provide technology advice by business consultancy and how the technology can be intergrated into their business structure.
3) Sun needs to start focusing its efforts on making Solaris not only the worlds best operating system for servers, but for Desktops.
4) Sun needs to improve its marketing - goodness knows, its getting as bad as Digital; get Saatchi and Saatchi into the room, and start turning Sun, Java and Solaris into house hold names rather than being obscure names in the IT sector.
5) Whats the situation with hiring? still employing people? (one is interesting in marketing).
Posted by kaiwai on June 01, 2006 at 02:37 AM PDT #
Posted by sunil Dalal on June 01, 2006 at 03:53 AM PDT #
Posted by Soon to be former customer on June 01, 2006 at 05:36 AM PDT #
Posted by James Stanley on June 01, 2006 at 08:56 AM PDT #
I've loved Sun from the very beginning, but was swept away by the windows-deluge. If Sun is pruning by such an extent, they must be abandoning some efforts, and this is not clear (nor would a company wish to clearly state this).
My guesses of what you are (should be) abandoning:
-the fight with Linux
-consumer space
-single installations
-technical computing
The Web is now moving into Sun's preferred high-margin space, of 'processing servers'. When I retire next year I really want to get back into designing Sun installations again, and no windows!
Posted by Harold on June 01, 2006 at 08:56 AM PDT #
Posted by Thorfin on June 01, 2006 at 09:43 AM PDT #
Posted by Chris Steinke on June 01, 2006 at 09:48 AM PDT #
How about dropping Sun Java Enterpise System Web Server and start supporting Apache 2/Tomcat 5? It's likely Sun knows more about these products than Covalent, and think of all the R&D you would save.
If we could get Sun support for Apache 2/Tomcat 5 on Solaris/SPARC, that would be optimal. This is the market leading web platform and it's sad that you have to run JES for Sun support. Lots of middleware vendors bundle this stack as well (with MySQL or Sleepycat).
Also, looking forward to running Ubuntu on SPARC!
Posted by bingo on June 01, 2006 at 09:55 AM PDT #
Posted by John on June 01, 2006 at 10:47 AM PDT #
Keeping hundreds of electronics engineers around for what is essentially a (benchmark-wise and revenue-wise) underperforming line of processors does not make sense.
The problem is, that SPARC was done in a half-ass way: Doing your own processor designs, which is commendable but very expensive, but then relying on other fabs (TI, if memory serves) for manufacturing, which means that those performance improvements that would require chip process tweaks cannot be implemented.
SUN should either have a fab for SPARC, then the processors would (hopefully) be able to compete with Intel Xeon/Amd Opteron/IBM Power, or dump SPARC alltogether. The best time for building a fab was the dot-com bubble, when SUN was awash in cash, and this opportunity has now passed. Leaving option 2: Dumping SPARC.
Do it.
Knife the baby.
Others have done it before:
Compaq dumped the Alpha, HP dumped the "HP Precision Architecture".
Do it.
-Greg
Posted by Greg Glawitsch on June 01, 2006 at 01:41 PM PDT #
Posted by Very Disappointed on June 01, 2006 at 01:51 PM PDT #
Unfortunately, I have to say that I am under-impressed with this move. The things I have always admired most about Jonathan are his intellect (I'm guessing no one finds that controversial) and his courage. I had expected that, once Jonathan got his hands firmly on the reins of the company, we'd see that courage come out as a series of bold, decisive moves.
This announcement, however decisive, falls short of bold in my mind: I think it's more pandering than visionary.
I certainly can't argue that cuts (maybe even deeper cuts) need to happen at Sun, but people never were and are still not the problem. The problem Sun has, and needs a courageous leader to fix, is that it is still trying to do too many things at once. Unless you remove some of the things (and, by that, I mean at least one big one) that Sun does, they'll be facing the same problem they're facing right now: not doing anything well enough to really "pop" in the market.
It's about focus: you cannot focus on being a great supplier of enterprise servers, entry servers, storage products, operating systems, middleware, development tools and fourty-seven other things at once. You need to choose what you're going to do well and put resources behind those items; everything else either manage for cash flow (ummm... do any of those "businesses" generate a positive cash flow today?) or divest them.
I'm not interested in what Sun was yesterday, or what it is today. I haven't heard any good ideas about what Sun is going to be tomorrow, and, the logical follow-up, how it's going to invest in itself to make itself into that company.
There's still time to build a new, great company out of Sun - there are many assets and plenty of capability there. What's needed is some bold, courageous decision-making and some fearless, devoted execution. Jonathan - the first step is yours. This isn't it.
Posted by Bill Moffitt on June 01, 2006 at 02:12 PM PDT #
Posted by Concened ShareHolder on June 01, 2006 at 02:15 PM PDT #
Posted by Ed Rehrman on June 01, 2006 at 04:45 PM PDT #
Posted by WhatNeedsToBeDone on June 01, 2006 at 06:24 PM PDT #
Posted by Another Disappointed Customer on June 01, 2006 at 06:48 PM PDT #
Posted by Why Can't Sun Mgt Get a Clue? on June 02, 2006 at 05:06 AM PDT #
Posted by PJ on June 02, 2006 at 05:32 AM PDT #
Posted by Richard Chuo on June 02, 2006 at 05:47 AM PDT #
I agree changes are needed, and more focus within the company. One thing I'm very aware of is the gap between Sun's product development, and their sales force.
I'm a T2000 try & buy client: the program is innovative, and I'm impressed as heck that I could receive a $10K machine on just a shipping address. I absolutely love the machine, too. It's going back to Sun.Our industry, a new branch of bioimaging, will soon need many, many terabytes of storage, eventually perhaps petabytes, and I've been trying to get someone to call us from Sun about storage, with zero response/interest. Sun doesn't seem to realize that making great products is utterly irrelevant if they can't be sold.
If I get poor service from Sun, why would I recommend them to my own clients? I've been trying to discuss Thumper with Sun for months, they keep promising to send an NDA, and never do. Just tell me 'no' if you want me to go away, don't lie to me and lead me on. I've learned more in this blog!
There's a lot of fantastic product coming out of Sun right now, what needs to be changed is Sun's treatment of their customer base. Please make my shares worth something again!Posted by Kemp Watson on June 02, 2006 at 01:59 PM PDT #
Posted by Kemp Watson on June 02, 2006 at 08:03 PM PDT #
Posted by monte walker on June 03, 2006 at 03:39 AM PDT #
Hats off to you Jonathan for an incredibly courageous and highly informative blog. Your blog is one of my favorite reads on the web!
I agree with many comments here, there is a huge gap in execution. It's the simple things that seem to be hurting Sun—answering inquiries, providing price quotes, etc. I live in the middle east and it took me three weeks just to get a price quote. I followed-up several times and when I finally got a call, it was from a quality auditor checking to see why I was complaining. I never actually got the price quote.
I also agree with the comments on Sun's marketing, especially the software products. The software product web pages are very dry. I know that the feature-description-benefit format is the accepted way of marketing a product, and I agree with that approach for hardware, but software is a lot more abstract in nature. I think software is best described visually—screenshots, architecture stacks, data flow diagrams, etc. Sun needs to add more diagrams to its software product pages. Lengthy spec sheets are good when specifying electrical and thermal properties of hardware products, but they are not necessarily the best approach to describing software.
I commend Sun for its courageous don't-follow-the-herd strategies. I also commend it for it's firm belief in industry standards. However, I think Sun shouldn't be afraid to go it alone when the industry doesn't move fast enough. It's been 20 years since the X Windows vs. Sun NeWS battle, and the GUI options on Solaris are either the old and tired CDE, or the open source GNOME, which is still not that robust. Mac OS X has clearly demonstrated that a spectacular graphical interface can be had on a UNIX OS. Sun is not a consumer company, and I'm not saying it should try to better Apple on the GUI front. I'm just trying to illustrate an instance where industry standards are not the way to go.
I tell people that I continue to believe in Sun for three reasons. One is Sun's influence on the technology industry, which is very disproportionate to the company's size (market cap), mostly because of Java. Second, the technologies in Sun's portfolio are extremely difficult to duplicate (OS & microprocessor). And finally, I tell people that I believe in the man at the helm, the current one as well as the departed one. I have no doubt in my mind that you will prove me right.
Good luck!
Posted by Talal Al-Tamimi on June 03, 2006 at 05:56 AM PDT #
Posted by Anon Customer on June 03, 2006 at 06:01 AM PDT #
Posted by Anonymous on June 03, 2006 at 01:11 PM PDT #
Posted by Tim Butler on June 03, 2006 at 04:20 PM PDT #
Posted by Bill Board on June 04, 2006 at 08:25 PM PDT #