The Internet vs. Stone Tablets
This past week, an American chief executive admitted to having posted over 1,000 comments under an assumed name in a stock market chat room. The chat room focused on a competitor he's seeking to acquire.
The aforementioned CEO has a blog. Which one reporter saw as linking us when she left me a voicemail, "As another CEO who writes a blog, I was wondering if you could comment on the situation."
What? I bet he wears shoes, too, but that doesn't mean I have any more insight in to his actions than those who go barefoot.
We all have choices in how we communicate - I use this format because it works for me, allows me to talk to a diversity of constituents (the open source community is vastly larger than the investment community - even numerically, a stock market chat room would be a relatively inefficient forum to engage the market), and a blog is more affordable than the daily global townhalls it supplants.
But I'd love it if we one day eliminated the term "blogging" from the web lexicon (and that we stopped pursuing "CEO's who blog."). CEO's who have cell phones aren't "cell-phoners," those who have email accounts arent "emailers," those who give interviews on television aren't "TV'ers" - they're all leaders using technology to communicate. Communication is central to leadership - using words, written or spoken, to articulate strategy, guide organizations, engage in dialog, and... lead. Leading two or 200,000, you can't do it without communicating. Using technology just leaves more time for everything else (I'm not saying stone tablets can't be effective, they just take way longer to distribute).
So how do I feel about what the other CEO did?
Authenticity is core to leadership, and the currency of our industry. So I doubt he advanced his agenda.
Posted on 08:49PM Jul 15, 2007 | Comments[50]


















Posted by Mark Williamson on July 15, 2007 at 10:32 PM PDT #
Posted by Sebastian Lewis on July 15, 2007 at 11:03 PM PDT #
Posted by Frank Peters on July 16, 2007 at 01:39 AM PDT #
Posted by Houman Shekarchi on July 16, 2007 at 02:27 AM PDT #
Posted by anonymous on July 16, 2007 at 04:18 AM PDT #
Posted by Rainer Feike on July 16, 2007 at 05:59 AM PDT #
Posted by Alok on July 16, 2007 at 06:34 AM PDT #
Posted by Dan P on July 16, 2007 at 07:29 AM PDT #
Posted by lmf on July 16, 2007 at 07:37 AM PDT #
Posted by Mike Coe on July 16, 2007 at 08:28 AM PDT #
Yes, it'll be nice when we can focus more on the message than the medium. But for now, the medium is still pretty new, and that makes it a subject in its own right.
Posted by Joe Pallas on July 16, 2007 at 08:42 AM PDT #
Posted by Amy D. Wohl on July 16, 2007 at 12:38 PM PDT #
Posted by Gumby on July 16, 2007 at 01:10 PM PDT #
Posted by Gumby on July 16, 2007 at 01:18 PM PDT #
Posted by Gumby on July 16, 2007 at 01:34 PM PDT #
Posted by GrammarPolice on July 16, 2007 at 03:22 PM PDT #
Posted by Dan McDonald on July 16, 2007 at 04:19 PM PDT #
I got into an argument with my father the other day.
Not to single him out, but like many modern telephone conversations we found ourselves distracted by not being able to hear each other, and the topic quickly degenerated into one about communication medium itself. He explained that when he leans back, his cordless handset works, but when he leans forward it's a crap shoot. I asked him to remember the telephones of his youth and he mentioned one that had no dial. You had to call the operator and ask her (please excuse the gender assumption) to connect you. So I asked my father, "But once you were connected, you could actually hear the other party, right?" Of course, he could. I then stated my conclusion, that telephones back then were better than telephones today. We both laughed and I said, "You know that I'm right." He replied, "No, you just never quit."
For someone as technologically innovative in the microprocessor arena as I am, consumer electronics don't always do it for me. Give me back my stone tablets.
Posted by Alan M. Feldstein on July 16, 2007 at 06:06 PM PDT #
Posted by Daniel Connor on July 16, 2007 at 06:08 PM PDT #
Posted by Beryl Fan on July 17, 2007 at 02:44 AM PDT #
Alan F.:
I want my stone tablet, too. And a land line, without call waiting, without call display. We're so obsessed these days with the _act_ of communicating, we've lost interest in the _quality_ of the communication.
We've become slaves to our devices, and to the companies that proliferate them.
I shudder thinking of the time wasted pressing little buttons, reading poorly composed drivel, and listening to low quality music (don't get me going on the musicianship side, either...). The next horror is of course the time people are going to spend entranced by ridiculously tiny, fuzzy, choppy movies, interlaced with ads and other unasked-for goodies.
IMHO, consumer technology is very nearly an utter waste of time. Sun, please stick to technical computing, and leave the masses to the media (and perhaps Apple).
Posted by Kemp Watson on July 17, 2007 at 07:50 AM PDT #
Posted by LOLing on July 17, 2007 at 10:22 AM PDT #
Posted by Ed Dodds on July 17, 2007 at 11:39 AM PDT #
Dear Jonathan,
Yes, authenticity is core to leadership, and why would that CEO hide behind a mask ? Unlike him you are authentic, your blog makes you look visible, approachable and easy to trust. How would anyone get to have an insight about a CEO or a top level executive who prefers to appear beyond approach? Why is this tendency on the part of CEOs and top level executives to lock themselves up behind gatekeepers?
A few years ago I wrote to a corporation through its webhosting division where i had been a customer since the division's early years, which was an integral part of the corporation and happened to be housed in the same HQ building, saying I wanted to write to the corporation's CEO, may I have his or his secretary's email address ? There was something that I wanted to suggest and I did not think it was appropriate to write to anyone down the hierarchy. That corporation or that division was paranoid, it kept its CEO so completely out of reach that I got a response from the division with some sort of a legal disclaimer that the corporation does not entertain unsolicited ideas, that I should call a toll free number of the corporation to communicate ( to a voice mail system ??? )
I wanted to suggest a hardware solution to a seemingly impossible problem that was only being tackled by software... I sought to write to him because I thought I could trust him and communicate my ideas without a Non Disclosure agreement or other safeguards, but then the entire corporation seemed so shrouded in legal paranoia that I dropped the idea. I dropped the idea of reaching that CEO as I had hesitations about trusting the corporation after this exposure to that corporate culture. ( I still do not know, may be I am completely wrong, that CEO could be someone who could be absolutely trusted on a personal level, but the gatekeepers kept the Gates closed ).
It is rare for a CEO to have the luxury of not being surrounded by people who 'protect' and restrict him. It is even more rare to find a CEO who proactively reaches out. CEOs who appear to reach out with periodic executive email messages (to a select class of an audience who subcribe), send such communication without a reply to address. What is the point ?
Your weblog reaches you out. I notice an aura of rustic simplicity around your blog rather than an aura of high-tech or techie bombast. In one of your earlier blogs you even talked about the hotel on your wedding night...
What you write reflects your values and simplicity and I was telling a Sun Executive in Bangalore about you that you are people I could trust totally and completely. I made several positive remarks about you and Sun which was not based on any personal interaction with you. My remarks originated from what I sensed about you just by reading six or seven entries in your blog.
Scott McNeally during a brief speech in Bangalore said he was not allowed to blog. He said Sun did not have enough lawyers to review what he writes. (He sounded sad, a little bit) He also talked about your blog, said you are articulate. Sun ALLOWED you to blog, has kept all doors in front of you open as a luxurious open office in the form of a weblog.
In the era of stone tablets it was difficult to communicate and difficult to handle communication. It was not possible for a CEO (if a Flintstone Corporation were to exist) to cc stone tablets to his team. So a decentralized system was brought in, which became distorted as a system of bureaucratic gatekeepers. Today technology has made it possible to for a CEO to receive direct communication by gigabytes or terabytes and have it easily organized, processed and categorized or flagged by importance for personal attention, so why wouldn't a CEO be accessible for communication by a Janitor in a sub-branch office from a small town so far away ? And vice versa ?
Whether or not your internal systems allow a lower employee to send an email to jonathan.schwartz@sun.com, your weblog is a good start.Your weblog that makes you look easy to reach, easy to talk to and easy to trust. Please go on. Doesn't really matter if it takes time for the world to invent a more dignified term than "blogger" or to do away with that word altogether, your weblog still makes you look very dignified.
Posted by Sivasubramanian Muthusamy on July 17, 2007 at 02:03 PM PDT #
Posted by Peter Mojica on July 17, 2007 at 09:12 PM PDT #
Posted by Jim Baker on July 17, 2007 at 09:50 PM PDT #
Posted by M Lapierre on July 17, 2007 at 11:57 PM PDT #
Posted by Sun Fan on July 18, 2007 at 01:45 AM PDT #
Posted by Kevin on July 18, 2007 at 04:20 AM PDT #
Posted by A C. on July 18, 2007 at 05:12 AM PDT #
Posted by edcjwea on July 18, 2007 at 12:53 PM PDT #
Posted by Kemp Watson on July 18, 2007 at 03:12 PM PDT #
Posted by Mark Buckingham on July 18, 2007 at 03:47 PM PDT #
If you want a reliable place which guarantees authenticity for information, stone tablets are excellent. Blogs can easily be edited and former information lost without anyone knowing.
Stone Tablets withstand hot weather (computers must be cooled), tolerant of basic weather elements (don't stick a computer in the rain), fire resistant (data centers burn down), ignore basic solar flares (interfere with data transmission and storage systems), sunlight (degrades paper copies, cables, and computer plastics), power outages (shuts down web server farms), and EMP bombs (stops all modern electronic equipment.)
Does it surprise you the "Ten Commandments" were given on Stone Tablets thousands of years ago instead of today on a Blog? They acted as a reliable master plate for future generations of transmission technology (papyrus sheets, scrolls, printing press, electronic print, audio, video.)
Sometimes the short-term distribution of a message is not as important as the reliability of the message designed to last for ages to come. Junk mail is a fine example - just look at the term! ha ha!
BLOGS are a pretty unreliable source of information - an information source may delete your id and everything goes away.
Stone tablets are far superior. If you are serious about BLOGS: gateway to an NNTP servers on SUN's Thumper with a SUN's Tape storage cabinets in underground bunkers on every continent where everyone can index and participate! ;-)
Perhaps SUN should produce an open source connector and offer the service branded as "SUN Persistent Library".
Posted by DavidHalko on July 19, 2007 at 12:33 PM PDT #
Posted by Business and Blogging on July 19, 2007 at 12:33 PM PDT #
Posted by Martin on July 19, 2007 at 12:33 PM PDT #
Posted by Phlogistic on July 19, 2007 at 12:33 PM PDT #
Posted by joao gabriel on July 19, 2007 at 12:33 PM PDT #
Posted by Martin on July 19, 2007 at 12:33 PM PDT #
Posted by gil on July 19, 2007 at 12:33 PM PDT #
Pardon my off-topic posting but I was irritated enough to not wait for a post on the topic.
When you look at the famous Sun venn diagram of the four silos (systems, storage, software, services) with Sun as the unifying factor offering solutions. When you look at virtualization, you basically look at systems, storage and software with Sun as the supposed unifying factor to address all these. However, that's obviously not the case because Sun doesn't provide a great management offering to manage a virtualized computing environment:
Think about the virtualized datacenter for things Sun offesr or have certified on Sun systems:
Systems:
-Zones
-LDoms
-Xen
-VMWare
-Microsoft Virtual Server
Storage:
-Sun StorageTek Virtual Storage Manager (VSM) system
-Sun StorageTek Virtual Tape Library (VTL)
-Sun StorageTek Virtual Tape Library Plus (VTL Plus)
-Sun StorageTek 9990/9985 System via Universal Volume Manager
-ZFS
Software:
-SunMC (monitor and manage virtualized systems)
-N1SM (provision and monitor some virtualized servers)
-Sun Connection (patch virtualized Solaris/Linux instances.)
-N1SPS (provision operating systems and applications)
-N1 Grid Engine (if you consider a grid to be a form of virtualization)
If you also factor in desktops, which serve the end users, you are now managing a virtualized computing environment and not just a virtualized data center. With a virtualized computing environment, you have to add in
Desktop:
-Secure Global Desktop
So from a Sun standpoint, this is not just a one group issue that can be addressed by the groups run by John Fowler, Rich Green or whomever is the head of storage now. Their groups have to work together to provide a holistic approach. From just watching "Sun's approach to virtualization" video ( http://www.sun.com/datacenter/consolidation/gallery/index.xml?p=1&s=3 ), I'm not convinced that this is understood. Sun's virtualization story is about how to virtualize using Sun technology, but doesn't include anything about how to manage it. It's like purchasing a Porsche without a steering wheel and having to either piece one together from tin foil or buy one from Ferrari.
If you throw in third party systems/storage as will always be the case, you have a management nightmare. So am I wrong? Is Sun addressing this need?
Posted by w on July 19, 2007 at 07:50 PM PDT #
In reply to Sivasubramanian Muthusamy above, your comments are right on the money, however, better netiquette is to not disclose someone's email address, even if your not sure of its accuracy, spam bots and other nuisances will pick it up, it will no longer be an effective channel of communication for its owner.
To Sun Fan and edcjwea, you've obviously read this blog and taken the time to Flame, so your actions confirm this is a good communication medium, even though you don't appreciate the message. N.B. We all are, after all, human, its only perception, circumstance, intelligence and achievement that set us apart.
Posted by Peter on July 20, 2007 at 02:18 AM PDT #
Posted by Mark Buckingham on July 20, 2007 at 08:39 AM PDT #
Posted by Joe Wikert on July 20, 2007 at 10:34 AM PDT #
Posted by Brad Belanger on July 20, 2007 at 05:08 PM PDT #
Dear Jonathan,
Peter, on July 20 2 18 am PDT, posted a comment on my comment on your weblog entry ("blog post" sounds less dignified) which said my comments were "right on the money" which I found out from a Google search to be an American phrase that means "hit the nail on the head", I thought I should thank him for that comment as also respond to his suggestion of better netiquette. I hope it is not bad netiquette to comment on a comment, which distracts attention away from the main weblog entry.
Jonathan.Schwartz@Sun.com is an address written down in the same format in Sun releases and Google pulls up a few entries with this string, so I chose to 'disclose' your email address, as it was known. I wrote it down as such instead of writing Jonathan dot Schwartz at Sun dot com, which at the moment should protect the address from Spam bots, until such time as they are programmed to sense the email addresses written with spaces and without the @ symbol.
These excessive safeguards on the internet should go. Spam bots are more of an excuse not to disclose the email addresses, the tendency to withheld private information is borne more of out a misguided universal practice of a general inclination towards anonymity on the internet which does not make sense. Rather than be afraid of spam bots and be excessively concerned about privacy in general, had the Internet community INSISTED on being open, technology would have progressed forcefully enough to eliminate the problem of email harvesting by spam bots. We chose to hide from spam bots, so the spam bots won.
Peter, thank you for saying something positive about what I wrote. I want to say that the netiquette needs to be reexamined. Conventions such as this set the internet apart as an entirely different plane altogether, way away from real life. The internet has somewhat become a world of anonymous people, anonymous out of paranoiac concern for privacy (not all the time paranoid), who log in anonymous, work anonymously and log off anonymously, unreasonably unwilling even to disclose basic, approximate information about their geographic location, sex or approximate age. More like the other American chief executive who posted 1000 comments in a stock market chat room.
In real life, your neighbor knows where you work, your Health Club attendant knows your name, the shop keeper in the corner store knows you have a son or daughter, but why would you be an xyz on the internet ?
It is time to reexamine the netiquette and further spam resistant technologies and mass mail filtering systems. It is time to say Jonathan.Schwartz@Sun.com in bold.
Posted by Sivasubramanian Muthusamy on July 21, 2007 at 06:19 AM PDT #
Posted by Tito on July 23, 2007 at 02:18 PM PDT #
Posted by Kevin on July 24, 2007 at 10:13 AM PDT #
With "profits" of -$186M, don't you think that, as a well compensated CEO of a hemorrhaging company, that's it's time you walked the walk?
I heard a nasty rumor that you have blogged under another name as well. Let's hope that's not true.
Posted by ex-shareholder on July 24, 2007 at 09:02 PM PDT #
Posted by Gumby on July 25, 2007 at 02:36 PM PDT #