I caught up on Oren's blog, our fearless marketing director, and found his latest entry to be bold in it's transparency. He's right... in the fact that comments are coming in on 3 different product... and I don't think any of them were on the product we wanted to get feedback on. The good thing about these comments, is that it puts real customer feedback behind some of the defects we've seen in these products/services. Being in Ops myself... I like this... as it gives us balance in our pursuit of what to fix (not just the difficult to manage parts of the applications, but also the customer pain points).
Oh, and Oren's apparently my arch nemesis. ;)
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