Fri night I helped a friend buy a new notebook, at the Apple store in the Hillsdale Mall. It turned out to the best buying experience ever. The guy who helped us - Chris, was awesome. Professional, courteous, knowledgeable, friendly, helpful, he presented options, provided clarifications, mentioned discounts, offered to tutor (my friend is a Mac newbie) while we were waiting for the memory upgrade. In a nutshell, if I would have my own business right now, I'd go back to the Apple store and offer Chris a job.

My friend ended up buying exactly what we came for: 13" MacBook, 24 GHz, 4 GB RAM, MobileMe subscription, a couple of other accessories.

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