OneStop is a first stop for Systems Engineers, mostly presales, when they need to understand Sun's products, technologies, and programs. Sun is chock full of resources, web sites, wikis, blogs, databases - but in most cases the information is in inconsistent locations, formats, and state of currency. Understanding a product/technology/program, determining current contacts, finding the appropriate collateral, training, etc. requires a research project that can take hours or days. Search is one of the resources available, but generally will not provide all, or even most, of what a user needs to know. See Searching the Workplace Web for a description of why search on intranets is so difficult.

The real secret sauce behind OneStop is the OneStop Authors. This is a volunteer community of over 300 people that each own one or more OneStop pages. Each OneStop page correlates to a product, technology, or program. Note that each OneStop author has a day job, so ensuring that the OneStop pages stay current and accurate, and the authors motivated, is part of what we will try and describe in this blog.

OneStop is a very popular internal Sun website used by thousands of employees, many outside of it's targeted audience. 

The intent of this blog is to share what's working with respect to building, managing, and sustaining a successful web community, and to post and collect thoughts as we evolve to web n.m (2.0++) and beyond.