Friday April 18, 2008 | Paul Humphreys's Weblog News and Views |
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Lets hope they do something with the feedback they get.. Dear Mr Humphreys, As part of our ongoing work to improve our customer service and understand our customers' needs, we would be grateful if you could take part in our Internet survey. This survey will help us to measure customer satisfaction with British Airways' performance in resolving complaints made to the Customer Relations department. This survey should only take 10 to 15 minutes to complete. The information you provide will not be associated with your personal name unless you give us your express permission at the end of the survey. British Airways Customer Relations has asked Harris Interactive to conduct this online survey. All issues of confidentiality and survey content can be addressed by contacting Harris Interactive directly at the SurveyHelp desk, the link to which is shown at the bottom of this email. In addition.... Your opinions are very important to us and we very much look forward to receiving your feedback. To participate, please proceed to: ( Apr 18 2008, 12:00:02 AM PDT ) Permalink Comments [1]Bill Bryson has launched his own campaign against litter in the UK - a country has made his own. It has been said that he looks a bit like a Womble which is very apt if you remember who they were..Meanwhile in London a pilot scheme to fine drivers who drop litter from their cars is being launched. If it works it will be rolled throughout the UK. The good news evidence can come from a variety of sources like mobile phone cameras etc. ( Apr 17 2008, 12:00:01 AM PDT ) Permalink Comments [0]Titanic - the BBC opens its archives The BBC has given us all access to the archive material it has on the Titanic disaster. The site also features the spoken word of Commander CH Lightoller the most senior surviving officer of the sinking of the ship. Listening to his voice is quite spooky - he seems so calm about it. The BBC also describes how in 1947 a play to commemorate the sinking was almost not aired as several organisations tried to stop it going on the radio. It seems the great ship has not revealed all its secrets - yet. ( Apr 15 2008, 12:19:33 AM PDT ) Permalink Comments [0]Like the village green and duck pond the village bowling green is very part part of what you expect to find in the UK. Sadly though people are now becoming reluctant to join bowling clubs and without the support of full time members these clubs are at risk. I think this is very much what this country is becoming - we are starting to go home shut the door and stay there instead of going out and meeting people and interacting with them. Henry VIII actually put in place a law where the game was forbidden to be played except at Christmas - that law only repealed in 1845! It seems Henry wanted the population to spend more time doing archery much more useful in his opinion. As usual the Wikipedia site has an excellent item on bowls. ( Apr 14 2008, 11:48:51 PM PDT ) Permalink Comments [0]It seems in Northumberland conservationists have decided if they are to save the Red Squirrel in their county they have to exterminate large numbers of the North American "imported" grey. The Grey Squirrel is larger than its native cousin which means it can cause the red to leave the area as the greys move in. Also the grey carries a bug that it seems immune too but which is usually fatal to the red if it catches the bug. The canny Northumberland residents don't waste what they cull; the meat of the grey squirrel is fast becoming a popular new game dish. ( Apr 14 2008, 11:40:01 PM PDT ) Permalink Comments [0]The numbers relating to drug abuse in our prisons are quite staggering . ( Apr 10 2008, 12:11:15 AM PDT ) PermalinkBig Ben is 150 years old today. Big Ben the bell inside the famous clock tower in London is 150 years old today . It was cast in the Whitechapel Bell foundry one of only two foundries left in the UK today. In fact the bell is the second cast for the tower - the first was found to be defective when shipped from a foundry in the north and was rejected. Whitechapel still have their sales ledger for the period that shows a rebate was given on the sale as the original metal was reused from the first casting. It does not explain why the other bell foundary were not given the chance to make bell number two. ( Apr 10 2008, 12:00:01 AM PDT ) PermalinkThe Simpsons replaced by Babewatch... I am not a fan of the Simpsons but this story amused me as in Venezuela it has been dropped to be replaced by BayWatch as the former was deemed unsuitable for children... ( Apr 09 2008, 05:54:37 AM PDT ) PermalinkIn an attempt to stem the tide of people paving over their front gardens to provide car parking planning permission will be needed soon if you want to do this. The reason for doing this is once paved over or a when a hard surface replaces a garden or grass, more water runs off this surface making flooding more likely in times of heavy rain. I just wonder how the authorities will decide if permission is granted? Will it be related to the number of paved over gardens on the road already? ( Apr 09 2008, 12:00:01 AM PDT ) Permalink Comments [2]In typical British manner the oddest radio channel has to be this . It is a continous stream of birdsong sung by UK birds. Half a million people listen to it every day. But with no adverts it is not likely to stay online for long. Who says British eccentricity is dead? ( Apr 08 2008, 12:00:03 AM PDT ) Permalink Comments [1]This is a horrible story and I can only assume the launcher of the weapon wore gloves. Apart from the fact the hedgehog was reported found dead no one seems very worried about it's demise after being used as an I.C.B.M. ( Apr 08 2008, 12:00:02 AM PDT ) PermalinkA cheque for ten million quid.. Will do very nicely to pay the bill for this fiasco Al Fayed. Modesty forbids me from going into any further details but I am sure you will understand that the British taxpayer does not feel able to foot the bill. ( Apr 08 2008, 12:00:01 AM PDT ) PermalinkIt has been reported that the UK's population of conker trees are under threat from a bacteria that initially shows itself as a blood red canker on the tree. Not all trees die as a result of the infection and the Tree Council setup after the Dutch Elm disease pandemic are urging caution before felling diseased trees. Either way it may be that conkers used in the autumn by children in the traditional game might in future be in short supply. ( Apr 06 2008, 11:42:27 PM PDT ) PermalinkMax and Mugabe Sling your hooks. ( Apr 03 2008, 11:42:01 PM PDT ) Permalink Comments [1]Polical correctness gone mad... It seems the UK housebuilder Wimpey has told its builders in Bristol to stop Wolf Whistling to girls who pass them by. I must admit it is years since I heard of any builder doing this but it is a simple innocent complement. In any case the housebuilder's motivation is that it says sophisticated women customers are being put off by the whistling attentions of their workforce.. ( Apr 03 2008, 11:41:39 PM PDT ) Permalink |
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