Community Equity

Reiser 2.0

SunSpace
Thursday Nov 26, 2009

status.net is activitystreams enabled !

   

status.net.png

is now asicon42-blue.png enabled !

   

Thanks to Olof Tjerngren who wrote the extension !


We already using this version for our Communtiy Equity implementation

You can try it out on the CeQ demo site .


ceqmbsite.gif

Also here is an example on how we calculate the top contributors and top notices using Community Equity


statusCEQ.gif

Here is the instruction how to configure the status.net activitystrea.ms extension

The merge request is number #2217
http://gitorious.org/statusnet/mainline/merge_requests/2217

Configuration:

To activate (the only required setting):
$config[‘activitystream’][‘enabled’]=true;

Changing the value used for person id:
$config[‘activitystream’][‘id_field’] = ‘email’ | ‘profileurl’ | ‘nickname’ | ‘tag’.

Change default number of entries to include (default 50):
$config[‘activitystream’][‘pagesize’]=<num entries>

Switch to querying all tables - pretty useless:
$config[‘activitystream’][‘method’]=’query’;

The stream is on /activitystream/all and takes a few alternate parameter:

?pagesize=x
Number of entries to include

?datetime=Y-m-d
Entries on this date or newer.

?days=x
Number of days to include


Wednesday Nov 25, 2009

Live Community Equity widgets in a blog post

To demonstrate the capabilities of Community Equity I  embedded some live CEQ widgets into this blog post.

How does it work ?

The Community Equity service consumes the site feed from blogs.sun.com and calculates the value of the blog posts and the authors. The result is shown in three widgets

  1. Tag Cloud: Shows the related tags ordered by Tag Equity ( if you do a mouse-over on a tag - its shows the Usage Count and Tag Equity of a tag)
  2. Latest Blog Posts: It shows the latest blog posts of the site. When you click on the little Equity icon to the right it shows you the social activities of the blog post.
  3. Top Bloggers: This widget shows the top 10 Bloggers ranked by the Contribution Equity of the authors.

Tag Cloud of Sun Blog posts

Latest blog posts

Hint! When you select a tag in  the tag cloud - the Latest Blog posts  and Top Bloggers widgets shows  the related blog posts and the ranked blog authors. 

Top Bloggers

Community Equity meets activitystrea.ms

asicon42-blue.png With the latest Milestone 1.2. release Community Equity supports activitystrea.ms . asicon42-green.png

Architecture

200911241915.jpg

Supported Verbs

  • create: http://activitystrea.ms/schema/1.0/post
  • update_content http://activitystrea.ms/schema/1.0/post
  • update_meta_data: http://activitystrea.ms/schema/1.0/post
  • update UserGroup: http://activitystrea.ms/schema/1.0/post
  • update Community : http://activitystrea.ms/schema/1.0/post
  • update Person: http://activitystrea.ms/schema/1.0/post
  • delete information (type of),group,community,user: http://community-equity.org/schema/1.0/delete
  • deleteUserGroup:   http://community-equity.org/schema/1.0/delete
  • delete Community http://community-equity.org/schema/1.0/delete
  • delete Person http://community-equity.org/schema/1.0/delete
  • comment information: http://activitystrea.ms/schema/1.0/post
  • view/download information: http://activitystrea.ms/schema/1.0/play
  • tag information http://activitystrea.ms/schema/1.0/tag
  • join group: http://activitystrea.ms/schema/1.0/join
  • leave group: http://community-equity.org/schema/1.0/delete

Currently the activitystrea.ms standard does not support "negative" actions like delete, unfavorite etc.. , so we decided to use our own name space

http://community-equity.org/schema/1.0/verb .

Supported information types

  • Attachments ( documents ,video,photos)
  • Wiki Page
  • Forum
  • Issue
  • Bookmark
  • Web Page
  • Microblog
  • Notice
  • Blog Post

Site connect

We have tested the implementation with following activitystrea.ms enabled sites


siteconnect.gif

Tuesday Nov 17, 2009

Communtiy Equity milestone 1.2 released

I am very happy to announce the availability of the milestone 1.2 of the Community Equity open source project.

Milestone 1.2 release description



  • activitystrea.ms support - read and process activitystrea.ms enabled sites and feeds
    • Facebook connect - integrate Facebook status updates
    • status.net connect - integrate status.net software (this is based on an activitystrea.ms extension for status.net from Olof Tjerngren.
    • Cliqset.com connect - integrate with cliqset activitystrea.ms feed

  • Glassfish WebSpace Server 10 and Liferay Portal integration
    • plugin to capture all social events
    • supports web pages, blogs, bookmarks, wiki , forum, attachments , polls content types
    • all Ceq widgets integrated as portlets
    • CeQ administration integration
    • Single Sign on
    • Tagging and rating events
  • Bug fixes and improvements
    • Performance improvement
    • Application management
    • Bug Fixes
Developers Spotlight : a special thanks to

James Falkner - for the activitystrea.ms reader implementation Olof Tjerngren - for the activitystrea.ms implementation for status.net


Just watch enclosed video to get a quick overview about Community Equity and the new functionality.


Wednesday Nov 04, 2009

Community Equity Overview paper published

Enjoy :-)

Community Equity Overview

View more documents from Peter Reiser.

Monday Sep 28, 2009

How to build vibrant communities - a summary

I am asked by several people and organizations to provide a summary description about our work around Community Equity and SunSpace. Instead publishing individual responses I thought its more efficient to write a blog post. So here we go ..

Over the last 8 years our team @ Sun has been tasked to build vibrant technical communities.
During this time - the name of the organization changed from Knowledge Management to Intellectual Capital management to Community Enablement.
It does not really matter would you call it - the most important lesson we learned is

It's all about people - adoption - value

This does not mean that architecture, tools and technologies are not important. But you can build the coolest (social) site and community platform and tools - but what if the users don't use it ?
We spent a lot of time to learn and research what people motivates to contribute and participate in communities and developed a simple but efficient model on

How to build vibrant communities


200909281514.jpg


Value System -What is in it for me

Behavior of people are highly influenced by the perceived value. Each vibrant community has its specific value system.

Example: A manager has two people reporting to him - a sales rep and a technical engineer.
He ask both the question: " Next calendar year - you can choose between a.) to get 5% more salary or b.) working an a cool project."
Guess what the sales rep will pick versus the technical engineer :-) .

Based on this findings we created a Method and System for tracking Social Capital (Community Equity). Community Equity  has been deployed as part of Sun's internal Social Community platform called SunSpace and is in production since July 2008. In July 2009 Sun open sourced Community Equity under the BSD license.
In SunSpace we implemented various Tips and Tricks on how to show the values to the users

  • myEquity widget showing the values and ranking of a person on their myProfile (Facebook like component of SunSpace)ceq_topcountries.gif
  • all contributions of a person are automatically aggregated on a users myProfile
  • Top Contributors widgets
  • Specific "honored" community roles displayed on their MyProfile page
  • Recognition programs
  • etc....

Example of the Community Equity widgets can be found here

Methodology - Adoption

Communities don' t just work. The creation and sustaining of communities needs active facilitation.
As part of the SunSpace deployment we created a Community cookbook which covers following topics 200901192239.jpg

  • Community overview (CoP,project teams, social networks ...)
  • Community build (roles,responsibilities,measures, getting started)
  • Active Community management (facilitation tips & tricks, health check )
  • Scalability (community driver model, self supporting communities)
  • etc.

A good example of best practices can be found on the Onestop blog .

Architecture - Federated Services

From an Enterprise 2.0 perspective a secure and federated services architecture should be designed to allows to deploy and consume (any) internal or external services.
ohh - and don't forget to enable the architecture for all the emerging Mashup's :-).

An explanation about the SunSpace architecture can be found here

so - where is the proof of the pudding?

sun_space.jpgThe implementation of SunSpace has been proven to be successful . Since we launched SunSpace in July 2008 we have

  • > 25'000 users
  • 10 time growth within six month
  • > 500 communities
  • > 130'000 content objects (wiki pages, attachments etc.)
  • > 5.5 million social activities
  • consolidation of 3 existing knowledge management tools (aka shutdown these sites )




Wednesday Sep 23, 2009

Community Equity -Innovation at Sun -Podcast live

Happy listening :-)



More information can be found on http://blogs.sun.com/innovation/entry/community_equity

Monday Sep 21, 2009

Tracking Social Capital Patent published

The Patent METHOD AND SYSTEM FOR TRACKING SOCIAL CAPITAL (pdf version) has been published by United States Patent & Trademark office.

equity1.gif


This patent was filled in Feburary 2008 as part of the Community Equity project.

Happy reading :-)


Sunday Aug 16, 2009

Enterprise 2.0: Social Software on Intranets

The Nielsen Norman Group has just released a new report called

Enterprise 2.0: Social Software on Intranets

This report collects best practices for how to design social features for intranets, including:
  • Blogs
  • Microblogging (intranet equivalents of Twitter)
  • News feeds (RSS)
  • Wikis
  • Social networks (intranet equivalents of Facebook)
  • Tagging and social bookmarking
The report also covers:
  • integration of these features with the overall intranet
  • adapting Web 2.0 to a company's culture
  • community management
  • governance issues

Read Jakob Nielsen's Alertbox about the report

Sun actively participated in the report and following topics will be covered

SunSpace - Sun's social community platform for customer engineering

Sweet - Sun's internal microblogging pilot

Community Equity - Sun's innovative value system for Online communities

Onestop - Sun's most valuable technical community

SLX - Sun's online video sharing platform

This is an excellent and valuable report and will help you to turn our old fashioned Intranet into vibrant communities :-)

Sunday Jun 07, 2009

Community Equity - Kenai and Netbeans 6.7 - cool -

Do you want to load the Community Equity project from Kenai to Netbeans with a few clicks ?

Now you can and it is sooo easy !

You just need to download Netbeans version 6.7

Steps:

1. Login / Register on Kenai

2. Request for a membership in the Project Communit Equity by "bookmark" the project.

3. In Netbeans, login to Kenai (Menu Team > Kenai > Login)

4. Get the Community Equity (Open Source) code from Kenai, use /trunk to get the latest version

200906091531.jpg

5. Open the 6 downloaded projects. After opening, you may be need to correct the JDK plattform version (to 1.6) in all project properties to a version you have available.


200906091532.jpg 200906091532.jpg

6. Build & Run the project ceq


200906091532.jpg

(Thanks to Max Wegmueller for providing the description)

That's it ...


...and btw Kenai und Netbeans support chat rooms as well - join the Community Equity chat room if you have questions or if you want to meet the Community Equity Community members.

Joining a chat room is easy. Download your favorite jabber client (Pidgin, Adium, etc...) and use the following settings:

Protocol: xmpp or jabber

Username: your kenai username

Password: your kenai password

Domain: kenai.com

Chat room name: community-equity


Monday Jun 01, 2009

Community Equity Open Source

On June 1st 2009 @ CommunityOne in San Francisco, we announced the availability of Community Equity as an Open Source Community project !

Feature Summary

  • BSD license
  • Scalable Java EJB foundation
  • Restful Web Services
  • Widgets
    • My Community Equity
    • Top Information, People, Country, Communities
    • Tag Cloud
    • Information Listing
    • inter-widget communication
    • internationalization
  • Equity Administration
    • Value administration
    • Blacklist administration
    • Activity administration
  • ATOM and RSS feed reader
  • OpenSSO integration
  • Plugin API

Installation

  1. Download Binary Code
  2. Install/Run (Instructions)
  3. Join the Kenai Community
  4. Following http://twitter.com/communityequity for real time updates

View the slideshare presentation for more details















A big thanks to the team  for their hard work - Guys we did it !

and to Hal Stern for his executive support and guidance.

Screenshotsrating.gif


ceq_myceq_final.gifceq_tagcloud.gif


ceq_activity_final.gif ceq_listing_final.gifceq_topcontributor.gifceq_topinfor.gifceq_topcountries.gif     ceq_topcomm.gif

Related Social Tools

Saturday May 30, 2009

Community Equity news ...

Will you be at CommunityOne next Monday ?

Then you should join our session

ID#: S304174
Title: Community Equity: A Social Value System for Social Networks
Track: Social and Collaborative Platforms
Date: 01-JUN-09
Time: 01:40 PM - 02:30 PM
Room: North Hall 124

and following - http://www.twitter.com/communityequity  for real time updates

Why ? You will hear some interesting news about Community Equity .... stay tuned


ceq_myceq_final.gif

Monday Feb 16, 2009

Community Equity Widgets explained

How do we visualize Community Equity ?

This blog post explains the various widgets we have implemented as part of our SunSpace project.

Feedback is highly appreciated !

Personalized Widgets

This are set of widgets which are personalized for a specific user

My Community Equity

Use Case: Show the overall Contribution and Participation Equity across all communities of a user
Objective: Motivate a user to improve her/his overall ranking

Remark :
- Data Privacy laws (in our implementation only the user can see this widget)
- Show % of ranking can be misleading when you have only 5-10% of very active users   

200902171616.jpg

(Personal Note)
  I don't really like this widget. I would like see more and eBay like model with stars,diamond etc..
any feedback and suggestions are highly appreciated
(End Personal Note)

My Contribution Tag Cloud

Use Case: Show all Contribution Tags of a user ordered by Tag Equity (Social value of a tag)
Objective: Show a users expertise based on her/his overall contribution

Remark :
- need a clear tagging policy.
- Skills (tags) should be suggested during content creation
- can be combined with Contribution Listing widget via inter-widget communication


200902171633.jpg

My Contribution Listing

Use Case: Show all Contributions from user ordered by Information Equity (Social value of an information)
Objective:  Show a users contributions with the highest social value

Remark :
- can be combined with Contribution Tag Cloud widget via inter-widget communication


200902171735.jpg


Community Widgets

This are set of widgets which are related to all or to a specific community

Top Communities

Use Case: Show the top xx communities
Objective: Motivate communities to get into the top ranking of all communities


200902171801.jpg

Top Contributors - Top Countries

Use Case: Show the top xx contributors or countries of all or a specific community
Objective: Motivate people to get into the top ranking of a community

Remark :
- if a user is not in the top x ranking but is part of the community her/his ranking is shown at the bottom of the widget


200902171744.jpg 200902171745.jpg 200902171759.jpg


Top Content

Use Case: Show the top xx content of all or a specific community
Objective: Show the most valued content of a community

Remark :
- if a user looking at this widget - own content she/he has authored is shown in
bold

We can use the tag cloud or listing widget to show the most valued content of a community


200902171810.jpg 200902171814.jpg


or a specific widget to show the top content. Furthermore there is an activity widget which shows the details per content (URL)


200902171816.jpg 200902171818.jpg

Expert Calculation

Use Case: Show the top xx experts for tag x

Objective: Automatically calculate expertise of users (our countries with expertise) based on the social feedback they receive on their contributions

Remark :

This is probably the coolest expert location model today as it calculates experts based on contributions of a user and the
social feedback of the entire community


200902171807.jpg 200902171822.jpg

What's next ?

We are tuning the mathematical model and history service to provide time bound Equity.

As example we want to show to most valued person,content or community during a specific time period.

Thursday Oct 02, 2008

Salzburg New Media Lab: How to build vibrant communities

Today I had the opportunity to present at the 5 year anniversary event of Salzburg New Media Lab Competence Center. 

See the presentation (find out the changes from the last version I posted :-) )



Wednesday Mar 19, 2008

Interview with Shel Israel about Community Value System

link to the video

Shel Israel's summary:
"As the chief architect of Sun's Community Equity 2.0 (CE2.0) project, Peter Reiser is considering the place of the individual in a social network from the perspective of a computer scientist, a sociologist, a psychologist, and a carnival ringleader. An attempt to mesh Web 2.0 technologies with corporate communities, he hopes to inject fun and serendipity into information exchange.
In one of the more exciting technologies I've seen, CE2.0 is equal parts Facebook, corporate intranet, and community forum. The ability to aggregate and display community participation, and to profile the individual on a community equity model is incredibly innovative"

Many thanks to Shel Israel (interviewer) and Robert Scoble (camera man)
It was a lot of fun

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