Sun Portal Server Installation failure Troubleshooting
After Portal Server Installation , if you are getting problems accessing /portal then check for whether the installation itself has successfully completed or not. Here I will cover up some of the typical cases which will indicate that the installation was not successful.
Case I : After portal server installation, the ps console comes up fine , the web server(container) comes up.
However, the /portal does not come up
While the container startsup, the below message indicates that the portal
was not deployed properly.
[21/Jan/2008:19:09:00] failure (22091): WebModule[/portal]PWC1275:
Exception sending context initialized event to listener instance of
class
com.sun.portal.community.notification.impl.NotificationManagerFactoryImpl
java.lang.ExceptionInInitializerError
..
Caused by: java.lang.RuntimeException: failed to get properties
... 14 more
Caused by: java.io.FileNotFoundException: /opt/SUNWportal/lib/ps_util.jarcommunitymgmnt.properties (No such file or directory)
More installation and portal configuration related info can be found in portal fabric and admin logs
Relevant logs are /var/opt/SUNWportal/logs/fabric/portal.fabric.0.0 and
/var/opt/SUNWportal/logs/admin/portal.0.0.0
I also faced the problem you posted...however not found ant solution for that. Do you have any idea to solve that.?
thanks
chhunchha
Posted by sumant on May 01, 2008 at 09:28 AM PDT #
I also faced the below exception while configuration
SEVERE|SJS Portal Server|debug.com.sun.portal.fabric.config|ThreadID=10; ClassName=com.sun.portal.fabric.config.PortalConfigurator; MethodName=loadRewriterRuleSets; |PSFB_CSPFC0198:Exception while loading the RewriterRule /opt/SUNWportal/export/rewriter_rule/DefaultGatewayRuleSet.xml
javax.management.MBeanException: Exception thrown in operation storeRule
at com.sun.jmx.mbeanserver.StandardMetaDataImpl.invoke(StandardMetaDataImpl.java:435)
at com.sun.jmx.mbeanserver.MetaDataImpl.invoke(MetaDataImpl.java:220)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:815)
at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:784)
at com.sun.jdmk.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:203)
at com.sun.jdmk.interceptor.MBeanServerInterceptorWrapper.invoke(MBeanServerInterceptorWrapper.java:512)
at com.sun.portal.admin.server.PortalServerLoggingInterceptor.invoke(Unknown Source)
at com.sun.cacao.agent.DispatchInterceptor.invoke(DispatchInterceptor.java:736)
at com.sun.cacao.agent.auth.impl.AccessControlInterceptor.invoke(AccessControlInterceptor.java:618)
at com.sun.jdmk.JdmkMBeanServerImpl.invoke(JdmkMBeanServerImpl.java:764)
at com.sun.cacao.common.instrum.impl.InstrumDefaultForwarder.invoke(InstrumDefaultForwarder.java:106)
at javax.management.remote.generic.ServerIntermediary.handleRequest(ServerIntermediary.java:280)
at javax.management.remote.generic.ServerIntermediary$PrivilegedRequestJob.run(ServerIntermediary.java:951)
at java.security.AccessController.doPrivileged(Native Method)
at javax.management.remote.generic.ServerIntermediary$RequestHandler.handleMBSReqMessage(ServerIntermediary.java:727)
at javax.management.remote.generic.ServerIntermediary$RequestHandler.execute(ServerIntermediary.java:629)
at com.sun.jmx.remote.generic.ServerSynchroMessageConnectionImpl$RemoteJob.run(ServerSynchroMessageConnectionImpl.java:249)
at com.sun.jmx.remote.opt.util.ThreadService$ThreadServiceJob.run(ThreadService.java:208)
at com.sun.jmx.remote.opt.util.JobExecutor.run(JobExecutor.java:59)
Caused by: com.sun.portal.admin.common.PSMBeanException
at com.sun.portal.rewriter.admin.mbeans.Rewriter.storeRule(Rewriter.java:153)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.sun.jmx.mbeanserver.StandardMetaDataImpl.invoke(StandardMetaDataImpl.java:414)
... 18 more
Posted by sumant on May 01, 2008 at 09:30 AM PDT #
sumant, the error log indicates that SRA components of portal might not have installed properly. But /portal should have come up fine .. i hope you are accessing http and not https
Posted by thekkadath on May 01, 2008 at 09:31 PM PDT #
hi,
thanks for replying.
Yes, I am accessing http.
Yeh I got that SRA have some problem.
And I think I will be able to resolve the issues after getting some clues today...
however let me know if you have more inputs about it
Posted by sumant on May 02, 2008 at 10:10 AM PDT #