My previous DSL provider (Sonic.net) hiked up the price of service after the 1-year "honeymoon" of advertised low rates. I wasn't anxious to jump ship, but when I called they imformed me that although my 1 year contract has long since expired, they can't/won't extend the "new customer" rate to me. Rather than arguing over the senility of such a practice, I told them to cancel my service at the end of the current billing period, and I was taking my biz elsewhere.
In the meantime, I tried to price out service with AT&T and others- but they all said my line had DSL already and I couldn't proceed. Antiquation #1. Okay... I'll just make the switch the day the service cuts over- nope, you gotta wait 5 days for the "line to clear", when your account no longer shows you have a DSL service. Hunh? Antiquation #2. And to top it all off, that 5 day waiting period extends the date to Thanksgiving day, which is an AT&T holiday, as well as the Friday following! A massive (international?) company like AT&T shuts down completely for Thanksgiving?? Atiquation #3.
Absolutely ridiculous. Until America's network providers are NOT piggie backed on ancient, lame networks (cable, phone), I'm sure none of this will change. Until then, are there any other reliable options?
