This morning I log on to check on my ESPP- not to see how its doing, but to see *if* its doing at all. A colleague reported having troubles with the account or his site, so I thought I'd check it out and see if it was just him or everyone. The system Sun uses for this is Benefit Access from Smith Barney, apparently part of Citigroup. And they're morons.
First thing the site does is punt me to a pop up asking me to change my password, as it hasn't changed in (a mere) 90 days, and they want to make sure things stay secure yada yada. Whatever, sure- 90 days is a bit aggressive, but I'll play along... So when I try to change my password... for a secure site... that handles financial transactions... IT REJECTS SPECIAL CHARACTERS IN THE PASSWORD! No justification for it, it just outright rejects anything non-alphanumeric in the password.
Thats just swell. Thanks for looking after the security of my data, Smith Barney.

Posted by Nico on September 18, 2006 at 04:36 PM PDT #
Posted by rama on September 18, 2006 at 04:58 PM PDT #