|
Apr
12
|
|
I guess Apple's Leopard slip demonstrates the value they put on the iPhone. Btw, I've seen one; up close - they're truly awesome - makes my Treo look like something from the 1990's; which it is.
http://www.apple.com/hotnews/
|
Mar
12
|
|
Sigh, last week I took delivery of a new PowerBook - to replace my rapidly decaying Sony Vaio. I fired it up - added Firefox and Thunderbird, installed patches, setup mail the rebooted and ... the sucker never came back up (actually it did but the screen stopped working). I'm going to be OoO for the next week presenting to customers and was looking forward to doing that on a shiny new PowerBook - now I'll be travelling with a USB stick hoping I can borrow a machine for presentations 
My experience with Apple wasn't all bad - customer support recommended I race down to an Apple Store and see if they could fix the problem (they couldn't) but they offer this great service where you can sit down with an Apple Geek and basically do whatever you want. That's a great service - and I'll certainly be booking a power users primer so I can get up to speed.
Apple also offered to ship my new machine overnight to my hotel in NYC (or anywhere else) and I did find the whole customer support experience distinctly less crap than what I've come to expect.
Ah well, strike 1. Apple get 2 more chances - hopefuly when I return home next week - there will be a box waitng for me; and the contents will be fully functional 
|
Jan
9
|
|
I recently wrote that my once treasured Treo650 is looking a bit dated compared to smart-phones from Blackberry and Nokia. Well compared to the iPhone from renamed Apple Inc. - my Treo looks positively mundane. Others agree. Hopefully Apple will learn from Palm - consumer devices should never crash or require complex, error prone patching. And never, should they require you to take the back off and do a warm reset once a day. Never.
It will be interesting to see if Apple will open up their business for third party applications (that's one thing Palm did right) - I hope so. Perhaps I'll be ready for a new toy when they launch in the US
Oh, and if anyone from Apple wants to buy a good blog review - I'm completely for sale !
