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Aug
31
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Image from Sharum's photostream
It seems that the consumer VOIP market is turning into a land-grab (or a subscriber grab). Three recent events really warm things up. The first was that Yahoo IM now includes VOIP, providing free IM to IM voice and voice mail and with their recent DialPad possibly a future premium (paid) service for calling land lines and cell phones. Basically that means that all the major Instant Messenger products (MSN, AIM and now Yahoo) support some form of voice service; though Yahoo's IM is different because it implements a standard protocol - SIP (Session Initiation Protocol) - this means adding additional future services (such as conference calling, video, etc.) should be easier in the future as should interoperability with existing phone network infrastructure.
The second event is that Google have also launched their Google talk beta - so Google are trying to get their share of the IM market *and* VOIP - quite how Google will attempt that (and how sucessful they'll be) remains to be seen. They are trying to enter two markets that already have some leadership - AIM in the IM market and Skype in the VOIP market. I'm not sure what will draw people to Google talk - maybe they'll leverage their GMail market share ?
The next piece of related news is that Microsoft have announced the acquisition of Teleo - this will give them the ability to take on Skype (from a feature perspective) - allowing PC -> land line or wireless handset VoIP - something that Google, and Yahoo don't offer today. To be fair though this was just a press release - Microsoft probably aren't releasing anything any time soon.
I should add, while writing this, I'm at home dialed into a 3 hour business review meeting using Skype.
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Jun
16
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The competition for IP based services got a little hotter, with Yahoo annoucing the acquisition of Dialpad on Tuesday. You can read what Dialpad are saying here and eweek has a pretty in-depth article here
While it is good to see a strong established brand like Yahoo! joining the fray I don't think this will change the market much - VOIP will continue to thrive in the niche PC-PC market - typically catering for the tech. savvy. I think the broad consumer introduction of VOIP will only happen when established phone companies roll out the infrastructure for all and make it completely transparent to the consumer. Geeks care about VOIP, SIP, IMS - consumers care about cheap, reliable phone calls.
Other IP Services related news this week (for Skype fans at least) is the beta release of VSkype. I haven't had a real play with it yet so can't compare it to Video4Skype but it looks like you can have multi-way video conferences and desktop sharing so that's possibly a hint at targetting the Enterprise market (consumers don't need to share desktops ?)
