Bill Sommerfeld's Weblog

Monday November 26, 2007

If you think it's too good to be true, it is.

So, I signed up for FiOS TV a week ago.  They promised an install date of today, which I thought was a little fast.

Turns out I was right. 

The installer shows up, looks around, and says that some outside wiring prep work that should have happened didn't.  What's worse, the outside wiring folk apparently closed their install ticket saying "all set" when there is no evidence that there actually is an available tap in the cable anywhere near my house (the installers spent a bunch of time staring up at the poles and wiring before concluding that "construction" needed to be called to make a tap available).