Bill Sommerfeld's Weblog

Friday July 11, 2008

A testimonial about DVRupgrade.com DVRupgrade has shown no respect for my right to be left alone.

I purchased a product from DVRupgrade.  I received it.

But against my implicit wishes and without any explicit informed consent they also subscribed me to their newsletter.  After I unsubscribed, they then hounded me via additional email to provide a testimonal about my experience.

So, here you have it.  I wanted a product, not an ongoing relationship (and certainly not additional swill in my inbox). 

I recommend that you buy your tivo upgrades from someone else instead. 

(Just for the record, I want them to conform to best practices for customer email address handling: don't subscribe me to mailing lists I didn't ask to join, don't make me unsubscribe from lists I never wanted to be on, don't keep pestering me after I unsubscribe, and don't keep pestering me with insincere apologies after I complain about being pestered).