My last GPS died on me the last time I was in Austin. On one trip for whoich I hadn't rented a car, I had to drive back from Austin for a family emergency. Sun rents from Avis, so I got what was basically a Garmin StreetPilot c550. And I loved it. So when the old one died, and since I hated it, I got the Garmin.

I was in Austin last week and it did everything I wanted the older one to have done. And then it also died in Austin. Friday morning it wouldn't turn on.

I figured out the 30 day period was over with Amazon, so I finally got around to calling up Garmin Tech support. Turns out there is a hidden reset button under the front bezel. I reset it and it still wouldn't power up. Aaron, the Garmin Tech Support guy, had me plug it into a USB port on my PC. It started up.

I let it charge for 4-5 hours and now it turns on like a charm. I'm also finally getting LEDs lit on the power cable. I figure it wasn't connecting fully.

Anyway, I'm back to loving it and I also had a really smooth tech support experience.