I bought a six seater Insta-Bench from amazon.com - they had the best price and with 3 day shipping, it still came out less than other online retailers. I got the thing, pulled it out to make sure it worked, and threw away the box.

We went to a tournament this weekend and one of the caps which secures the seat material to the frame popped off in two. I told everyone I'd superglue it back together. They told me to return it.

Instead of contacting Amazon directly, I sent an email to Insta-Bench asking for some caps. And I got a reply stating that some were in the mail. I'm really happy with their service. And their product is great as well.