Saturday April 19, 2008 links for 2008-04-19
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Just waiting for this to show up in the travel policy. Managers get to travel next-day-air, the rest get 2-day or surface...
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Excellent article explains why managers mismanage experts.
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Matt stays calm and makes good points here. Ultimately, offering closed tools as part of the service cloud around an open source platform can help pay the bills only if it can be done without harming adoption.
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Benkler is great in person. Compelling both in energy and in content.
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