20080514 Wednesday May 14, 2008

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Comments:

Wrt. Big Brother, I think I might hang on for the UK ed. in November - which should have extra stuff incl. Bruce Schnier afterword I seem to remember hearing about on Cory's podcast. Read all his other stuff so far, love it.

Posted by Tim Foster on May 15, 2008 at 01:35 AM PDT #

I think we've all seen commercial products that leave us scratching our heads about "why on earth did they do that???!!!" -- it's hardly restricted to FOSS. Having a product marketing manager doesn't solve that problem; plenty of product managers want to place their own stamp on a product regardless of the value to its users. Or they may have other motivations, such as business demands for short-term revenue or to maintain control or to not compete with their own products, that also aren't in line with their product's users' best interests.

The FOSS community has its own approach to the issue, the ability to fork a project if its developer base gets too out of touch with its user base. While rare, this does happen, and it may be in the process of happening with pidgin itself. Then it simply becomes a classic free-market competition between the two groups.

I'll grant that the skill of balancing listening to one's customers while maintaining forward progress is not necessarily easy to master -- either in the commercial world or the FOSS community. An overly short-term view of customer requirements leads to its own problems. Possibly distributions (which function as integrators) can help provide guidance here -- they may have a higher level view and more opportunities for specialists with these kinds of skills to work with individual projects.

Still, an interesting and thought-provoking piece.

Posted by Robert Krawitz on May 15, 2008 at 04:39 PM PDT #

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