Today I am experiencing the ugly downside of telecommuting - my cable modem is not working (Thanks, Adelphia ). Sometimes it comes back after an hour or two, other times it stays off for a day or more. Today seems like one of the longer outages.
Calling customer support is useless, they usually don't have a clue and will schedule a technician to come out in like a week. When the service comes back (usually within 12 hours), I always forget to call back and cancel my service visit.
So, the guy shows up about a week later and I send him away. I imagine the Adelphia powerlink field technicians spend 50% of their time travelling to homes that don't need their help anymore.
So, anyway, if the broadband connection goes down, I have to hump my bag and travel to the nearest office for a while.
Posted by John Clingan on July 23, 2004 at 06:48 PM EDT #